jewel yusuf
@jewelyusuf
Client services and administrative professional specializing in invoicing, records, and customer coordination.
What I'm looking for
I’m an administrative and client operations professional supporting business operations in fast-paced commercial environments. I focus on customer correspondence, invoicing, payment administration, document management, and stakeholder coordination, while maintaining ethics & confidentiality and careful attention to detail.
In my recent role as a Client Services & Administration Professional (Les Caves Du Roi – Vacoas, Mauritius), I coordinated day-to-day administrative support across sales, logistics, and accounting to ensure efficient order processing and service delivery. I maintained accurate documentation—including invoices, credit notes, payment records, and client files—and processed invoices and payment documentation using QuickBooks.
I also bring strong client-facing communication skills, including managing customer correspondence regarding orders, billing matters, and product availability. I prepared and formatted business documents, reports, and correspondence using Microsoft Office and Adobe Acrobat, and supported client relationship management through timely communication and issue resolution.
Earlier, as an Administrative Intern at RV Consultancy (Accounting Firm) and an Administrative Sales Intern at Les Caves Du Roi, I built reliable data entry and records habits through accurate work order and financial transaction entry, electronic and paper document filing, and sales invoice creation in QuickBooks. I’m recently certified as an Independent Travel Manager through Dreamport, and I’m recognized for organizational skills, professionalism, adaptability, and the ability to manage multiple priorities.
Experience
Work history, roles, and key accomplishments
Client Services & Admin Professional
Les Caves Du Roi
May 2024 - Sep 2025 (1 year 4 months)
Coordinated day-to-day administrative support across sales, logistics, and accounting to ensure order processing and service delivery. Managed customer correspondence, processed invoices and payment documentation in QuickBooks, and maintained accurate, confidential records.
Administrative Intern
RV Consultancy (Accounting Firm)
Oct 2022 - Dec 2022 (2 months)
Supported the accounting/finance function by handling inbound customer communications and performing data entry for work orders and financial transactions. Assisted with filing and prepared administrative documents through proofreading, editing, and formatting.
Administrative Sales Intern
Les Caves Du Roi
May 2022 - Sep 2022 (4 months)
Supported sales operations by conducting market research, managing calendars, and contributing ideas to drive sales growth. Created sales invoices in QuickBooks, responded to client emails, and maintained accurate sales transaction records and the company database.
Education
Degrees, certifications, and relevant coursework
Chartered Institute of Personnel and Development
Foundation Certificate in People Practice, People Practice
In progress: Foundation Certificate in People Practice through the Chartered Institute of Personnel and Development.
Glasgow Caledonian University – Mauritius Campus
BA (Hons), Social Sciences
2024 -
Pursuing a BA (Hons) in Social Sciences at Glasgow Caledonian University’s Mauritius campus starting February 2024.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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