Jewel Binondo
@jewelbinondo
Customer-focused marketing and customer service professional.
What I'm looking for
I am a customer-focused marketing and service professional with hands-on experience in digital campaigns, social media promotions, and high-volume customer support.
At Nissan Philippines I designed digital campaigns, assisted with social media promotions, coordinated events, and worked cross-functionally to boost brand awareness.
I spent four years in guest experience and frontline roles at McDonald’s and a year as a customer service representative at Teleserv Asia Solutions, where I handled high-volume inbound calls, resolved issues, and maintained CRM records.
I recently completed a General Virtual Assistant training and I bring strong organizational skills, Google Workspace proficiency, social media assistance capabilities, and excellent verbal and written communication to roles that value customer experience and operational support.
Experience
Work history, roles, and key accomplishments
Sales Marketing
Nissan Philippines
Mar 2024 - Aug 2024 (5 months)
Designed digital campaigns and supported social media promotions, coordinated events and customer engagement activities that boosted brand awareness through cross-team collaboration.
Customer Service Representative
Teleserv Asia Solutions
Sep 2022 - Sep 2023 (1 year)
Handled high-volume inbound customer service calls, resolved issues professionally, and maintained CRM records while developing multitasking and communication skills in a remote-friendly setup.
Guest Experience Leader
Golden Arches Development Corporation
Mar 2018 - Sep 2022 (4 years 6 months)
Assisted guests with interactions, promoted company offers, and provided kiosk assistance to improve guest satisfaction and store service efficiency.
Education
Degrees, certifications, and relevant coursework
Adventist University of the Philippines
Doctor of Dental Medicine, Dentistry
2021 -
Enrolled in the Doctor of Dental Medicine program focusing on clinical and theoretical dental studies.
AUP Academy
Senior High School Diploma, STEM
2021 - 2021
Completed the Science, Technology, Engineering, and Mathematics (STEM) senior high school strand.
Santo Domingo National High School
High School Diploma, Secondary Education
Completed secondary education at Santo Domingo National High School.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Interested in hiring Jewel?
You can contact Jewel and 90k+ other talented remote workers on Himalayas.
Message JewelFind your dream job
Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
