jessica sagadal
@jessicasagadal
Aspiring marketing professional focused on customer service excellence and detail-driven operations.
What I'm looking for
I’m a Bachelor of Business Management graduate with a Major in Marketing, and I’m seeking a challenging opportunity to apply my skills in business—especially marketing. I bring a strong focus on accuracy, professionalism, and clear communication in every task I handle.
In customer-facing roles, I handled inquiries about financial products and services, resolved customer complaints, and maintained empathy, patience, and professionalism. I also supported day-to-day operations as a Team Leader, supervising store staff and helping ensure smooth operations, product availability, and reporting for management.
I’ve also built an operations-and-data mindset through experience as an AI Transcriber and Data Annotator, where I transcribed audio recordings accurately, corrected transcription errors, and annotated/labeled video data for AI and machine learning training projects. From transcription to attendance and sales reporting, I consistently prioritize detail, reliability, and continuous improvement.
Experience
Work history, roles, and key accomplishments
RWS AI Transcriber
RWS AI
Feb 2026 - May 2026 (3 months)
Transcribed audio recordings into written text with accuracy and attention to detail. Reviewed and corrected transcription errors related to grammar, spelling, and punctuation.
Supervision Data Annotator
Staff Atlas Capture Philippines
May 2025 - Dec 2025 (7 months)
Annotated and labeled video data for AI and machine learning training projects. Reviewed video content to identify objects, agent actions, movements, and visual details according to project guidelines.
HRD- Faculty Checker
Lyceum of the Philippines
Mar 2024 - Jan 2025 (10 months)
Monitored faculty attendance and prepared daily/weekly attendance reports. Supported administrative tasks as part of the faculty checking process.
Team Leader
Puregold Rosario
Aug 2023 - Nov 2023 (3 months)
Supervised and guided store staff to ensure smooth daily operations. Ensured product availability and prepared reports on sales, staff performance, and store operations for management.
Customer Service Representative
iQor Dasma - Financial Account
Dec 2022 - Jun 2023 (6 months)
Handled customer inquiries about financial products and services and resolved customer complaints. Provided service with professionalism, empathy, and patience in each interaction.
Education
Degrees, certifications, and relevant coursework
Cavite State University
Bachelor of Business Management, Marketing
2022 - 2026
Pursued a Bachelor of Business Management with a major in Marketing at Cavite State University from 2022 to 2026.
Availability
Location
Authorized to work in
Job categories
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