Jessica RagmacJR
Open to opportunities

Jessica Ragmac

@jessicaragmac

Dedicated customer service associate with strong communication skills.

Philippines

What I'm looking for

I am looking for a role that values customer satisfaction and offers growth opportunities.

My name is Jessica Ragmac, and I am a passionate customer service associate with a strong background in retail. I studied Bachelor of Science in Operation from Rizal Technological University, where I honed my skills in customer service management and developed a keen analytical mindset. My experience spans over several years, where I have consistently delivered exceptional service and contributed to the success of the teams I have been a part of.

In my current role as a Sales Clerk at SM Megamall, I manage various administrative and clerical duties while ensuring that our customers receive top-notch service. I take pride in maintaining a clean and organized store environment, assisting customers with their purchases, and ensuring that products are well-displayed and stocked. My previous experience as a Customer Sales Associate at Gingersnaps further solidified my commitment to customer satisfaction and effective communication.

Experience

Work history, roles, and key accomplishments

SI
Current

Sales Clerk

SM Megamall (Wearable Inc.)

Feb 2018 - Present (7 years 4 months)

Managed administrative and clerical duties, ensuring sufficient daily staffing levels. Delivered top-notch customer service, aided customers with purchases, and maintained store tidiness.

GC

Customer Sales Associate

Gingersnaps (IL Coniglio Bianco Corp.)

Jul 2015 - Jul 2016 (1 year)

Provided excellent customer service, assisted customers with purchases, and maintained a clean and organized store environment. Greeted customers, answered inquiries, and ensured merchandise was properly displayed and stocked.

Education

Degrees, certifications, and relevant coursework

RU

Rizal Technological University

Bachelor of Science, Operation Management

Completed 1st year College in Operation Management. Studied at Rizal Technological University, Mandaluyong.

Tech stack

Software and tools used professionally

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Jessica Ragmac - Sales Clerk - SM Megamall (Wearable Inc.) | Himalayas