Looking for a job

Jessica Oyiza

@jessicaoyiza

Administrative Assistant at GRANDVIEW TECHNOLOGIES, coordinating visitors, calls and appointments to keep front-office operations running smoothly.

Nigeria

Message

At GRANDVIEW TECHNOLOGIES, I serve as the first point of contact for visitors, clients and staff. I coordinate calls, correspondence, visitor sign-in and appointments to support smooth daily operations.

At ZENITH CAREX INTERNATIONAL, I managed administrative records, prepared correspondence and maintained databases; customer engagement helped increase client inflow by approximately 30%. I also supported customer service and cash operations as an intern at ACCESS BANK PLC.

Experience

Work history, roles, and key accomplishments

Current

Front Desk Officer

Current

Grandview Technologies

May 2026 - Present (6 months)

Serve as the first point of contact for visitors, clients and staff, delivering a professional front-office experience. Manage incoming calls, emails and correspondence, directing enquiries to the appropriate department.

Front Desk Operations Visitor Coordination Call Coordination Email Management Conference Room Scheduling Appointment Booking Office Supplies Management Administrative Support

Customer Service Officer (Intern)

Access Bank PLC

Sep 2025 - Oct 2025 (1 month)

Delivered professional customer support by resolving account, transaction and e-banking enquiries. Investigated and resolved delayed transaction complaints and liaised with internal departments to ensure prompt issue resolution.

Customer Support Complaint Resolution E Banking Account Management Transaction Processing inter departmental communication

Transaction Officer (Intern)

Access Bank PLC

Aug 2025 - Sep 2025 (1 month)

Processed high volumes of cash accurately and verified cash authenticity to identify counterfeit notes. Maintained confidentiality of customer information and supported efficient branch operations.

Cash Handling Cash Verification Anti‑Counterfeit Detection Confidentiality Branch Operations

Secretary / Data Entry Officer

Zenith Carex International

Aug 2023 - Apr 2024 (8 months)

Managed administrative operations and records, prepared letters, reports and emails, and maintained accurate databases. Increased client inflow by approximately 30% through excellent customer engagement.