Jessica Ott

About me

I am a highly loyal and diligent professional with extensive experience in administrative support, customer and patient service, and office coordination. With a strong ability to work independently, I take pride in my solution-oriented mindset and logical thinking.
I’m currently training to become a Professional Data Analyst, as I’m deeply interested in data and how it can be used to improve processes and decisions.
I’ve always been very tech-savvy and enjoy working with digital tools and systems. I would now love to transition into a role where I can actively apply and grow these newly acquired analytical skills, ideally in combination with my existing strengths in organisation and communication.

With several years of experience in both front and back office roles, I have built strong operational knowledge and confidently work with various CRM systems and digital platforms. My skills include handling all types of correspondence - written, verbal, and telephone communication - with clarity and professionalism. I am also highly experienced in appointment scheduling, ensuring efficient and structured workflows.

Thanks to my fast and accurate 10-finger typing and my keen attention to detail, I’m able to manage complex administrative tasks with ease. I have successfully supported executives and medical professionals as a trusted personal assistant, making me a true all-rounder in any administrative setting.

Additionally, I bring solid experience in accounts payable and receivable (debtors and creditors), along with a consistently high level of customer orientation. Whether in a healthcare environment or a corporate setting, I thrive in roles where discretion, efficiency, and interpersonal skills are essential.