JESSICA MILLER
@jessicamiller1
Bilingual HR manager with 7+ years of strategic experience.
CanadaWhat I'm looking for
As a Senior HR professional with over 7 years of progressive experience, I have developed a strong expertise in labour relations, talent acquisition, and HR strategy across Atlantic Canada and Quebec. My role as a trusted advisor to leadership has allowed me to drive organizational effectiveness and lead significant change initiatives. I am recognized for my ability to resolve complex workplace issues and implement retention strategies that enhance business outcomes.
In my current position as a Senior HR Advisor/Manager at Couche-Tard Inc., I act as a strategic HR business partner, leading a regional recruitment team and improving time-to-hire while enhancing workforce stability. I have successfully co-led HR integration during acquisitions and implemented programs that have reduced turnover by 20%. My commitment to compliance and performance management ensures that I provide expert counsel on complex employee relations cases, aligning HR practices with organizational goals.
Experience
Work history, roles, and key accomplishments
Senior HR Advisor/Manager
Couche-Tard Inc.
Jan 2024 - Present (1 year 7 months)
Acted as a strategic HR business partner to regional operations teams across Eastern Canada, leading a regional recruitment team to improve time-to-hire and candidate quality. Provided expert counsel on complex employee relations cases and advised on compliance with provincial labor laws. Co-led HR integration during an acquisition, aligning policies and facilitating onboarding for over 100 employ
HR Advisor
Couche-Tard Inc.
Dec 2020 - Jan 2024 (3 years 1 month)
Advised regional leadership and operations teams across Atlantic provinces on complex employee relations issues, including investigations, performance management, and labor board complaints. Collaborated with stakeholders to ensure consistent, compliant HR practices aligned with organizational goals. Managed workplace health and safety issues, including case tracking, compliance, and policy adhere
Recruitment Technician
Couche-Tard Inc.
Oct 2018 - Dec 2020 (2 years 2 months)
Partnered with hiring managers across Eastern Canada to lead full-cycle recruitment, including sourcing, interviewing, hiring, and onboarding. Evaluated candidate profiles and provided compensation guidance aligned with market benchmarks and internal equity.
HR Administrative Assistant
Correctional Services Canada
Apr 2018 - Aug 2018 (4 months)
Supported HR operations by reviewing and organizing personnel files. Assisted with data entry and updates in the HRIS system. Provided administrative support to the HR team, ensuring accurate record-keeping and document management.
Education
Degrees, certifications, and relevant coursework
NBCC
Post-Graduate Diploma of Advanced Studies, Human Resources Management
2018 - 2018
Completed a Post-Graduate Diploma of Advanced Studies in Human Resources Management. Gained expertise in various HR functions and strategies.
MUMount Allison University
Bachelor of Science, Psychology
2017 - 2017
Obtained a Bachelor of Science degree with a major in Psychology. Developed a strong foundation in human behavior and organizational dynamics.
Tech stack
Software and tools used professionally
Availability
Location
CanadaAuthorized to work in
Job categories
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