Open to opportunities

Jessica McCoy

@jessicamccoy

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Compassionate professional with a track record in customer service.

United States

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What I'm looking for

I am looking for a role in a dynamic healthcare organization that values compassionate service and offers opportunities for professional growth.

I am a compassionate and energetic professional with a strong commitment to providing excellent customer service. My experience in the healthcare sector has equipped me with a diverse skill set, particularly in medical billing and coding. I am currently pursuing my Associate of Applied Science Degree in Medical Billing and Coding from Ultimate Medical Academy, which has further honed my abilities in managing healthcare claims and understanding the intricacies of medical terminology.

Throughout my career, I have demonstrated my dedication to operational excellence and customer satisfaction. My previous role as a waiter at Pizza Hut allowed me to develop my communication and time management skills while ensuring a positive dining experience for customers. I have also volunteered as a Bible school leader, which has enhanced my leadership abilities and my capacity to work collaboratively within a team.

Experience

Work history, roles, and key accomplishments

Waiter/Waitress

Pizza Hut

May 2015 - Present (10 years 3 months)

Provided excellent customer service as a waiter/waitress, managing orders and handling transactions efficiently. Maintained a clean and organized dining environment, including cleaning the dining room and washing dishes.

Customer Service Time Management Communication

Bible School Leader

Lone Cherry Baptist Church

Jun 2014 - Present (11 years 2 months)

Led and supervised children's activities as a Bible School Leader, fostering a positive and engaging learning environment. Organized and facilitated various programs for Girl Scouts and Vacation Bible School.

Leadership Child Supervision Program Coordination Communication Event Planning

Education

Degrees, certifications, and relevant coursework

Ultimate Medical Academy

Associate of Applied Science, Medical Billing and Coding

2022 -

Fully accredited, accelerated program providing instruction in medical billing and ICD-10, CPT and HCPCS coding for diseases, surgeries and medical procedures. Program content includes electronic health record (EHR) systems, accounting methods, and processes for preparing and submitting healthcare claims. Research, professional writing, critical thinking and communications skills are emphasized th