Jamey Kripps

Managed order entry processes and provided virtual customer service support. Handled billing inquiries and efficiently resolved customer complaints to ensure satisfaction.

Provided virtual customer service, performing data entry and handling billing inquiries. Assisted customers with password resets and resolved various technical issues remotely.

Prioritized and organized daily tasks to ensure timely completion of duties within established deadlines. Maintained clean and hygienic environments by performing light-cleaning duties and reported any maintenance problems or safety hazards. Proved ability to produce outstanding results both independently and as a team member.

Served as a waitress, salad maker, and front food preparation staff, ensuring efficient service delivery. Provided excellent customer service, handling orders and maintaining a clean food preparation area.

Trained under medical professionals to analyze and correct hospital outpatient procedures, overseeing emergency and lab cases. Reviewed medical records, performed data entry for patient services using CPT codes, and accurately entered diagnoses via ICD codes while verifying UB-04 forms.

Responsible for accurate order entry and providing virtual customer service. Processed credit card payments and effectively addressed customer complaints.

Completed an Associate in Science Degree in Medical Billing and Coding. Gained comprehensive knowledge in healthcare claim cycles, insurance verification, and compliance regulations.

Obtained a Medical Billing and Coding Diploma, focusing on practical skills for medical office procedures and insurance billing. Developed proficiency in various coding systems including ICD-9-CM, HCPCS, and CPT.

Activities and societies: Handled data entry for patient services using descriptions and CPT codes. Correctly entered chief complaint/diagnosis via ICD codes and checked UB-4 forms for proper information.

Completed a 6-week Medical Coding Externship, training under medical professionals to analyze and correct hospital outpatient procedures. Oversaw emergency and lab cases for hospitals and reviewed medical records.