Open to opportunities

jessica mathias

@jessicamathias

Message

Remote sales setter and customer support specialist focused on revenue.

Nigeria

Message

What I'm looking for

I seek a remote role where I can drive revenue through lead generation and appointment setting, work across US/UK time zones, use CRM-driven processes, and collaborate with marketing and sales teams for measurable growth.

I am a remote Sales Setter and Customer Support Specialist experienced in generating qualified leads, booking high-converting appointments, and managing inbound and outbound communications across US and UK time zones.

I have a track record of outbound prospecting, engaging decision-makers, uncovering pain points, and positioning services to increase pipeline opportunities while maintaining detailed CRM records and consistent follow-ups.

My background includes high-volume customer support, objection handling, upselling to grow revenue, and collaborating with marketing to refine outreach messaging and targeting strategies.

Experience

Work history, roles, and key accomplishments

Current

Sales Setter

Current

Crezivanta

Jan 2026 - Present (1 month)

Conduct outbound prospecting to generate and qualify leads and book discovery and strategy calls, increasing pipeline opportunities and improving conversion flow through targeted outreach.

Lead Generation Appointment Setting Cold Outreach CRM Management Messaging Strategy Sales Qualification Time Zone Flexibility

Customer Support Rep

Interior by Kinsmen

Dec 2020 - Dec 2025 (5 years)

Managed high-volume inbound customer communications, resolved inquiries to maintain strong satisfaction, identified upsell opportunities and maintained detailed CRM records to support revenue growth.

Inbound CRM Management Customer Retention Upselling Objection Handling

Customer Care & Sales Rep

Cecil Catering Services

Jun 2018 - Feb 2020 (1 year 8 months)

Converted inbound inquiries into confirmed sales through objection handling, supported upselling and cross-selling to increase order value, and drove repeat business via proactive follow-up.

Customer Care Upselling Cross Selling Objection Handling Order Management