At BrainCheck, I own lifecycle success for 500+ healthcare organizations representing $2.8M ARR, including enterprise accounts. I've guided onboarding for 200+ customers and partnered across Product, Engineering, Marketing, Finance, and Sales to support 65 product enhancements while maintaining 95%+ customer satisfaction.
I've influenced and secured $60K in Q4 expansion revenue through ROI-focused account planning, upsell collaboration, and executive stakeholder engagement. I also saved a $20K at-risk account after an acquisition by rebuilding trust and reinforcing product value.
My clinical background as a licensed Physical Therapist Assistant helps me engage healthcare stakeholders consultatively. Before SaaS, I managed patient caseloads, improved home-exercise compliance by 25%, and used patient-risk analysis to adapt care plans.
