Jessica Johnson
@jessicajohnson6
I coordinate travel and build trusted customer relationships across fast-paced service operations.
United StatesWhat I'm looking for
At Hilton Grand Vacations, I progressed from Vacation Package Specialist to Travel Coordinator, helping vacation ownership members understand their benefits and coordinating flights, hotels, and excursions.
I resolve travel issues while delivering exceptional service in a fast-paced environment.
Previously, I guided clients through Medicare plan selection at The Medicare Store and handled order fulfillment at Aether Gardens, building on 12+ years in sales, operations, and customer relations.
Experience
Work history, roles, and key accomplishments
Travel Coordinator
Hilton Grand Vacations
Jan 2025 - Present (1 year 7 months)
Coordinate flights, hotels, and excursions while resolving travel issues and delivering exceptional service to vacation ownership members.
Insurance Agent
The Medicare Store
Jan 2022 - Dec 2025 (3 years 11 months)
Assisted clients in understanding and selecting Medicare plans while providing personalized guidance and exceptional service. Maintained an active insurance license and built lasting client relationships.
Order Fulfillment Associate
Aether Gardens
Jan 2020 - Dec 2022 (2 years 11 months)
Processed, packaged, and prepared customer orders for shipment while maintaining accuracy, quality standards, and inventory organization. Prioritized daily workloads in a fast-paced warehouse environment.
Vacation Package Specialist
Hilton Grand Vacations
Educated vacation ownership members on their benefits and sold vacation packages on a commission basis.
Education
Degrees, certifications, and relevant coursework
Bismarck State College
Some College, General Studies
2012 - 2015
Attended college with some coursework completed, but did not finish a degree.
St. Mary's Central High School
High School Diploma, General Studies
2008 - 2012
Completed high school education, earning a diploma.
Availability
Location
United StatesAuthorized to work in
Job categories
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