Jessica Carrillo
@jessicacarrillo1
I improve content quality, policy compliance, and operational consistency in digital environments.
PortugalWhat I'm looking for
I've reviewed high volumes of digital content at Wiser and Accenture Portugal, applying policies, identifying risks, escalating complex cases, and supporting consistent quality decisions. I also helped reinforce review standards for junior moderators and contributed to content-review process improvements.
My technical background in mechanical operations brings disciplined documentation, diagnostics, safety procedures, and structured problem-solving. I'm targeting remote Quality Assurance, Trust & Safety, Content Quality, Content Operations, Compliance Operations, and Quality Monitoring opportunities.
Experience
Work history, roles, and key accomplishments
Technician III / Mechanic
Scania Portugal, Unipessoal, Lda.
Jul 2025 - Present (1 year 2 months)
Performs scheduled preventive maintenance and repair activities on commercial and heavy-duty vehicles, supports diagnostics and troubleshooting, and maintains accurate service documentation.
Content Moderator
Wiser
May 2024 - Jun 2025 (1 year 1 month)
Reviewed and evaluated digital content against established policies and guidelines, supported content quality assurance, and contributed to process improvement.
Reviewed digital content for policy compliance, made accurate decisions based on defined criteria, and escalated complex cases for further review.
Grinding Machine Operator
Durit
Oct 2019 - Dec 2021 (2 years 2 months)
Operated grinding machinery in a precision manufacturing environment, performed dimensional and visual checks, and followed production procedures.
Mechanical Technician I / Mechanical Assistant
Seijiro Yazawa Iwai
May 2017 - Feb 2019 (1 year 9 months)
Performed preventive and corrective maintenance on heavy machinery, supported troubleshooting of mechanical and hydraulic systems, and prepared technical reports.
Airport Machinery Mechanic
Airlines Ground Services A.G.S.
Jul 2016 - May 2017 (10 months)
Performed preventive and corrective maintenance on airport machinery and ground-support equipment, including starter motors, alternators, and baggage-handling equipment.
Education
Degrees, certifications, and relevant coursework
Universidad Simón Bolívar
Higher Technical University Degree (TSU), Mechanical Technology
2010 - 2017
Pursued a Higher Technical University Degree in Mechanical Technology, covering mechanical engineering technology fundamentals.
Tech stack
Software and tools used professionally
Availability
Location
PortugalAuthorized to work in
Salary expectations
Social media
Job categories
Skills
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