JBJessica Buskirk
@jessicabuskirk
Versatile Catastrophe Claims Adjuster with over a decade of experience.
ZimbabweWhat I'm looking for
I am a licensed Catastrophe Claims Adjuster with over a decade of experience in claims handling, high-pressure customer service, and complex risk analysis. My career has been marked by proven success in managing high-volume caseloads, navigating property and auto liability claims, and delivering timely claim resolutions. I possess strong investigative skills, cross-state regulatory knowledge, and digital documentation expertise, which have been essential in my roles.
Throughout my professional journey, I have demonstrated my ability to adapt to various challenges, including remote deployments and field-based evaluations. I thrive in crisis situations, maintaining a calm and professional presence while ensuring that claims are handled efficiently and effectively. My experience includes working with Allstate Insurance, where I was recognized as Employee of the Month for exceptional claim resolution and quality metrics.
As I continue to grow in my career, I am eager to contribute my skills to a reputable firm in catastrophic or field-based insurance claims. I am open to travel and committed to providing the highest level of service to clients during their most challenging times.
Experience
Work history, roles, and key accomplishments
Auto Liability Claims Adjuster
Allstate Insurance
Jan 2024 - Mar 2025 (1 year 2 months)
Investigated complex auto liability claims in multi-state regions, maintaining SLA compliance. Coordinated with legal teams, medical providers, and third parties during coverage analysis. Managed sudden surges in claims volumes during regional catastrophes.
Express Claims Handler
Allstate Insurance
Jul 2023 - Dec 2024 (1 year 5 months)
Resolved a high volume of auto damage and express claims with fast turnaround. Delivered superior service under pressure during peak storm seasons and high-loss events. Accurately documented data in Guidewire and escalated red flags for fraud or subrogation.
Front-End Key Manager
Giant Food Stores
May 2022 - Aug 2022 (3 months)
Managed staff, ensured safety, and maintained cash controls under high-volume store hours. Coordinated logistics during inclement weather and holiday surges.
First Overnight Driver
FedEx Express
Jul 2020 - Jul 2022 (2 years)
Executed timely deliveries under pressure during hazardous weather and road conditions. Built reputation for reliability and safety on emergency routes.
Founder & Business Operations Manager
Jessica Edwards LLC
Jun 2016 - Jul 2020 (4 years 1 month)
Oversaw all operations, including logistics, customer escalations, and scheduling during urgent client events. Managed remote and mobile staffing models with adaptive decision-making.
Sales Representative
Krystal Marketing LTD
Jun 2011 - Jun 2015 (4 years)
Top closer under deadline pressure, skilled in de-escalating emotional customers. Conducted outbound sales during crisis periods, keeping calm under pressure.
Education
Degrees, certifications, and relevant coursework
PUPenn State University
Bachelor's, Business Administration
Currently enrolled in a Bachelor's degree program at Penn State University. Focusing on coursework relevant to professional development and career advancement.
Tech stack
Software and tools used professionally
Availability
Location
ZimbabweAuthorized to work in
Job categories
Skills
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