Ryan User - Chief Auto Damage Adjuster III - GEICO | Himalayas
Ryan UserRU
Open to opportunities

Ryan User

@ryanuser6

Hands-on professional with expertise in ADAS calibration and mentoring.

Zimbabwe
Message

What I'm looking for

I seek a role that values adaptability and purpose-driven service, with opportunities for growth.

I am a dedicated and adaptable professional with a diverse career spanning the automotive, nonprofit, and hospitality industries. My journey has equipped me with a unique skill set, allowing me to excel in various roles, from calibrating advanced driver assistance systems (ADAS) to guiding youth aging out of foster care. I pride myself on my ability to provide precise, purpose-driven service, ensuring that I meet the needs of my clients and the communities I serve.

As the Owner/Operator of The Crash Pros, I specialize in on-site ADAS calibrations, diagnostics, and radar/lidar services for dealerships and collision centers. My commitment to delivering OEM-compliant calibrations has helped me build a strong reputation in the industry. I have successfully managed customer relationships, scheduling, and service documentation, all while ensuring compliance with industry standards. My previous experience as an auto damage adjuster has further honed my skills in negotiation, customer service, and regulatory compliance, allowing me to handle complex claims with accuracy and empathy.

In addition to my technical expertise, I have a passion for mentoring and supporting youth. As a Life Skills Trainer with Connected By 25, I provided essential coaching and workshops to help young individuals transition into independent adulthood. My work focused on building self-sufficiency and emotional resilience, ensuring that each youth had the tools they needed to succeed. I believe in the power of empathy and culturally competent care, and I strive to create holistic support plans that address the unique needs of each individual.

Experience

Work history, roles, and key accomplishments

GE

Chief Auto Damage Adjuster III

GEICO

Jan 2012 - Dec 2021 (9 years 11 months)

Handled complex auto claims from initial inspection to settlement with a strong focus on accuracy, customer service, and regulatory compliance. Conducted detailed vehicle inspections and created comprehensive estimates using CCC One.

C2

Youth Life Skills Trainer

Connected By 25

Jan 2007 - Dec 2012 (5 years 11 months)

Supported youth aging out of foster care by helping them build essential skills and confidence needed to transition into independent adulthood. Delivered individualized support in areas such as budgeting, job readiness, and housing stability.

Education

Degrees, certifications, and relevant coursework

UF

University of South Florida

BA – International Studies, International Studies

Studied international relations and global affairs. Gained a comprehensive understanding of political, economic, and social systems worldwide.

HC

Hillsborough Community College

AA – Secondary Education, Secondary Education

Completed an Associate of Arts degree with a focus on Secondary Education. Developed foundational knowledge in educational theories and practices.

Tech stack

Software and tools used professionally

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