Jessica Alvarez
@jessicaalvarez2
Executive operations leader optimizing HR, payroll, and C-suite decision-making.
What I'm looking for
I am an executive operations and administrative leader with 10+ years supporting C-suite executives, managing HR and payroll operations, and driving organizational efficiency across complex, fast-paced environments. I have a track record of streamlining workflows, strengthening internal communications, and enabling leadership decision-making through structured processes and data accuracy.
I have partnered with Presidents, CEOs, and senior VPs across healthcare, corporate, and academic settings to improve onboarding efficiency, reduce scheduling conflicts, and increase engagement. I bring hands-on HRIS and payroll experience with Workday, ADP, UKG (Kronos), and Paychex, plus project management certification and proven results in cross-functional program delivery.
Experience
Work history, roles, and key accomplishments
Chief of Staff / HR Generalist
Excel Health Plans
Jan 2017 - Present (9 years 1 month)
Partnered with the President and CEO on daily operations and strategic initiatives, led HR operations including onboarding and workforce planning, and implemented onboarding plans that improved hiring efficiency by 20%.
Managed complex executive calendars, global travel, and confidential communications for CCO and senior VPs, led company town halls and leadership events, and streamlined C-suite scheduling conflicts by ~30%.
Executive Administrator
Origin Review
Jan 2023 - Jan 2024 (1 year)
Developed structured onboarding workflows to improve team alignment, created executive training materials, managed stakeholder updates, and supported HRIS and payroll processes using Workday and ADP.
Supported global R&D leadership with scheduling, travel, and event planning, coordinated innovation summits and Kaizen events, and acted as project manager overseeing timelines and executive briefs.
Directed planning and execution of university programs and partnerships, provided high-level executive support to the Dean, and coordinated cross-department projects to ensure smooth execution of operational priorities.
Processor & Executive Assistant
Giannell Title
Jan 2016 - Jan 2019 (3 years)
Provided executive support to the CEO and managed real estate closings from contract through completion, drafted and negotiated vendor contracts, and maintained detailed records supporting audits and compliance.
Education
Degrees, certifications, and relevant coursework
Florida International University
Bachelor of Arts, Business Communications
2024 -
Pursuing a Bachelor of Arts in Business Communications beginning in 2024; focused on executive communications and organizational effectiveness.
Coursera (Google Project Management Certificate)
Professional Certificate, Project Management
2024 - 2025
Completed the Google Project Management professional certificate through Coursera to enhance project management skills.
Miami Dade College
Associate of Arts, Communications
Completed an Associate of Arts in Communications with coursework supporting HR and onboarding process improvements.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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