Jessica AdarighofuaJA
Open to opportunities

Jessica Adarighofua

@jessicaadarighofua

Experienced customer service professional with a passion for driving impactful results.

Nigeria

What I'm looking for

Looking for a role that leverages my expertise in customer service to drive impactful results and contribute to the success of a dynamic team.

As a seasoned customer service representative with over 2 years of experience in platform support, data entry, and team collaboration, I have consistently demonstrated my ability to drive impactful results in fast-paced environments. With a proven track record of optimizing recruitment processes and increasing customer satisfaction, I am confident in my ability to leverage my expertise to make a meaningful difference in a new role.

Throughout my career, I have honed my skills in utilizing CRM systems, resolving complex customer inquiries, and achieving significant reductions in customer resolution time. My experience in customer-facing roles has taught me the importance of empathy, active listening, and effective communication in resolving customer complaints and ensuring timely issue resolution.

I am a results-driven professional with a strong work ethic and a passion for delivering exceptional customer service. I am excited to bring my skills and expertise to a new role and contribute to the success of a dynamic team.

Experience

Work history, roles, and key accomplishments

BB

Data Entry Clerk

BINDERY BOOKS

Sep 2022 - Nov 2022 (2 months)

Member of a 10-person team tasked with manually inputting all available data on the Bindery website and collecting Amazon book links from the social media pages of influential tastemakers.

Education

Degrees, certifications, and relevant coursework

Jessica hasn't added their education

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Tech stack

Software and tools used professionally

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Jessica Adarighofua - Customer Support Specialist - ENCORE AUCTIONS | Himalayas