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Jerwin Ricaña

@jerwinricaa

AML/BSA Transaction Monitoring Analyst at Lithic, Inc. who developed AI-assisted investigation skills and a case management mockup.

Philippines

Message

At Lithic, Inc., I review alerts for potential AML/BSA risks, conduct Enhanced Due Diligence when warranted, and prepare Unusual Activity Reports for partner banks. I also support periodic Customer Due Diligence reviews for card programs.

I used Claude to develop AI-assisted AML investigation skills and design a case management mockup to improve investigative workflows, documentation, and analyst efficiency. I also manage Visa and Mastercard chargeback cases throughout the dispute lifecycle.

Before Lithic, Inc., I reviewed transaction alerts and conducted list screening at Capital One Philippines. I'm a CAMS-certified AML compliance professional with experience in financial services, investigations, and customer service.

Experience

Work history, roles, and key accomplishments

Current

AML/BSA Transaction Monitoring Analyst

Current

Lithic, Inc.

Dec 2023 - Present (2 years 10 months)

Review alerts to identify and escalate potential AML/BSA risks, conduct Enhanced Due Diligence, and prepare Unusual Activity Reports. Manage Visa and Mastercard chargeback cases and support compliance operations with CDD reviews.

AML BSA Transaction Monitoring Enhanced Due Diligence Customer Due Diligence Unusual Activity Response Chargeback Management Visa Mastercard AI Tools Claude Case Management

Sr. Coordinator, AML Transaction Monitoring & List Screening

Capital One Philippines

Dec 2021 - Dec 2023 (2 years)

Reviewed cardholder transactions to identify suspicious activity, evaluated transaction alerts, and mentored new investigators. Conducted list screening for PEPs, RCAs, and SIPs.

AML Transaction Monitoring Watchlist Screening PEP RCA SIP Investigative Analysis Mentorship

Sr. Operations Representative, Voice & Non-Voice Ops.

Capital One Philippines

Jun 2016 - Dec 2021 (5 years 6 months)

Handled credit bureau dispute cases, including fraud and ownership disputes, through account-level investigations. Engaged clients via inbound and outbound calls to address overdue payments and negotiate repayment terms.

Dispute Resolution Fraud Investigation Account Management Customer Service Negotiation Real Time Fulfillment