Jerusha Kasyula
@jerushakasyula
Onboarding Associate at Moringa School guiding applicants through enrollment and improving the student experience.
KenyaWhat I'm looking for
At Moringa School, I guide prospective and current students through admissions and enrollment, answering inquiries and coordinating follow-ups.
I also connect students with internal departments, track concerns through resolution, and coordinate interviews and onboarding activities while maintaining student records and admissions reports.
At Trend Interior Designers, I managed client communication and coordinated contracts among the CEO, clients, and subcontractors. I also coordinated suppliers, procurement, inventory, and project administration.
Across roles in education, business, legal, and NGO environments, I’ve supported customer inquiries, administration, and operations. I’m seeking a long-term remote opportunity in customer success, client onboarding, or customer experience.
Experience
Work history, roles, and key accomplishments
Onboarding Associate
Moringa School
Apr 2022 - Present (4 years 7 months)
Manage prospective and current student inquiries, feedback, and concerns through phone and email. Guide applicants through admissions and enrollment, coordinate follow-ups, and serve as a liaison between students and internal departments.
Lead Administrator
Trend Interior Designers
Feb 2018 - Oct 2021 (3 years 8 months)
Managed client communication, feedback, and concerns while coordinating contracts between the CEO, clients, and subcontractors. Coordinated suppliers, procurement, inventory, and project administration to support service delivery.
Front Desk Officer
Mungu, Kimetto & Advocates
Jul 2017 - Nov 2017 (4 months)
Managed incoming inquiries, directed communications, coordinated appointments, and supported confidential document handling.
Administrative Assistant & Receptionist
Add Sales Limited
Aug 2014 - Dec 2016 (2 years 4 months)
Responded to customer and sales inquiries, supported senior managers, and maintained administrative records and filing systems.
Logistics & Operations Assistant
Lutheran World Federation
Aug 2013 - Dec 2013 (4 months)
Supported inventory management, delivery processing, shipment tracking, and operational documentation.
Education
Degrees, certifications, and relevant coursework
Nairobi Institute of Business Studies
Diploma, Business Administration
Diploma in Business Administration from Nairobi Institute of Business Studies.
Universal Group of Colleges
Advanced Diploma, Professional Computing & IT
Advanced Diploma in Professional Computing & IT from Universal Group of Colleges.
Universal Group of Colleges
Diploma, Diplomacy & International Relations
Diploma in Diplomacy & International Relations from Universal Group of Colleges.
Christ the King Training Institute
Certificate, Information Technology
Certificate in Information Technology from Christ the King Training Institute.
Tech stack
Software and tools used professionally
Availability
Location
KenyaAuthorized to work in
Salary expectations
Social media
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