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Jerica April Ponce

@jericaaprilponce

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Virtual Assistant with healthcare and education experience, managing HR records, patient data, scheduling, and reports.

Philippines

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What I'm looking for

I'm seeking to bring my administrative depth to a remote Virtual Assistant role.

At Gregorio T. Lluch Memorial Hospital, I manage recruitment, onboarding, and confidential employee records as a Human Resource Officer. I also process appointment papers, memoranda, and HR reports.

In my concurrent Assistant Medical Records Officer designation, I maintain patient records in iHOMIS and perform ICD-10 coding and records validation. I compile hospital statistical reports and coordinate with staff to resolve documentation gaps.

Previously, I supported hospital administration as a Senior Administrative Assistant V and processed admissions at St. Peter's College and Mercy Community Hospital Inc. My work included document verification, scheduling, database maintenance, and reporting.

As a Part-Time Instructor at St. Peter's College, I prepared course materials and schedules and managed academic records. I hold an ICD-10 Medical Coding Certificate, along with Registered Psychometrician and Certified Human Resource Associate credentials.

Experience

Work history, roles, and key accomplishments

Current

Assistant Medical Records Officer

Current

Gregorio T. Lluch Memorial Hospital

Jan 2025 - Present (1 year 10 months)

Maintain confidential patient records digitally using iHOMIS, perform ICD-10 coding, and compile statistical reports. Coordinate with stakeholders to resolve documentation gaps.

IHOMIS ICD 10 Coding Data Entry Records Management Data Privacy Report Preparation

Current

Human Resource Officer

Current

Gregorio T. Lluch Memorial Hospital

Jan 2023 - Present (3 years 10 months)

Manage full-cycle recruitment, onboarding, and HR records with a focus on accuracy and audit-readiness. Coordinate with department heads and respond to employee inquiries.

Recruitment Onboarding HR Records Management Employee Relations Scheduling Microsoft Office Google Workspace HRIS

Senior Administrative Assistant V

Gregorio T. Lluch Memorial Hospital

Jan 2022 - Dec 2023 (1 year 11 months)

Managed day-to-day administrative operations, scheduling, and documentation. Verified records for completeness and prepared reports for management.

Administrative Support Scheduling Document Verification Report Preparation Microsoft Office

Part-Time Instructor

St. Peter's College

Jan 2021 - Dec 2023 (2 years 11 months)

Planned and organized course materials, developed instructional materials, and managed academic records for students.

Teaching Curriculum Development Microsoft Office Google Workspace Time Management

Admission Officer

St. Peter's College

Jan 2020 - Dec 2022 (2 years 11 months)

Processed admissions and enrollment requirements, managed document verification and data entry, and served as primary contact for prospective students.

Admissions Data Entry Document Verification Customer Service Database Management

Guidance Counselor (Designate)

St. Peter's College

Jan 2020 - Dec 2022 (2 years 11 months)

Provided guidance and counseling services to students, maintained confidential records, and coordinated with academic departments to support student welfare.

Counseling Student Support Records Management Confidentiality Coordination