Open to opportunities

Jeremy Jackson

@jeremyjackson

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AI Operations & Business Transformation Leader automating enterprise workflows with GenAI and Copilot expertise.

United States

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What I'm looking for

I’m looking for a role where I can lead AI-powered operations and business transformation—driving measurable turnaround results, scaling national rollouts, and ensuring compliance—while partnering closely with enterprise stakeholders to grow revenue.

I’m an AI Operations & Business Transformation Leader with 10+ years managing multi-million dollar enterprise portfolios. I specialize in strategic turnarounds—taking failing regional sites to elite performance (93%+), often within 12 months.

I leverage Microsoft Copilot and prompt engineering to automate workflows, reduce administrative overhead, and improve decision quality. In my latest role, I engineered custom Copilot-driven reporting workflows that cut data processing time by 40%, and I ran AI literacy workshops for site leads.

Across multi-state federal programs and national rollouts, I’ve led enterprise account management with strict compliance and audit readiness. I directed a 50+ location USPS portfolio with 100% contract compliance and delivered 1.3M+ ARR through regional programs spanning Best Buy, Home Depot, and USPS.

My work also centers on building repeatable playbooks and scalable execution. I developed and maintain a public AI Operations Playbook on GitHub and created deployment playbooks that documented 91.7%→95%+ facility recovery in 30 days, alongside 30% improvements in workforce forecast accuracy.

Experience

Work history, roles, and key accomplishments

Current

Account Manager (AI Ops)

Current

ABM Industries

Apr 2025 - Present (1 year 2 months)

Developed enterprise AI deployment playbooks and improved facility recovery from 91.7% to 95%+ in 30 days while increasing workforce forecast accuracy by 30%. Recovered 5 failing regional sites, raising average inspection scores from 72% to 93%+ within 12 months, and automated reporting workflows using Microsoft Copilot.

Enterprise Account Management Microsoft Copilot Prompt Engineering Workflow Automation AI Deployment Playbooks GitHub GenAI Reporting

Licensed Real Estate Agent

Prophet Homes

Sep 2024 - Aug 2025 (11 months)

Advised real estate investors on property acquisitions by aligning high-volume transactions with long-term portfolio strategy and market opportunities.

Real Estate Sales Property Acquisition Portfolio Strategy Market Analysis Transaction Support Negotiation

Regional Account Manager

American Industrial Services

Jan 2022 - Jan 2025 (3 years)

Led a $350k+ national refresh initiative for Family Dollar by coordinating multi-state logistics and vendor execution. Oversaw a 50+ location USPS portfolio across Texas and Oklahoma with 100% contract compliance and generated $1.3M+ in annual recurring revenue (ARR) while designing a $300k Best Buy carpet program for 34 locations.

USPS Multi State Compliance Vendor coordination Enterprise Account Management Project Engineering Logistics Management Relationship Management