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Jeremiah kinuthia

@jeremiahkinuthia

Technical Support Specialist at The Cobalt Partners who secured six Linux servers and cut a client site's load time from 80+ seconds to about 3 seconds.

Kenya

Message

At The Cobalt Partners, I resolve 90%+ of support tickets on first response and secured six Linux servers. I also removed a WordPress malware infection from a client site, cutting its load time from 80+ seconds to about 3 seconds.

As a freelance Technical Support Specialist, I’ve delivered 200+ projects with 5-star feedback and reduced manual workload by 40% through workflow automation. I also build and maintain client websites with WordPress, Webflow, React, and JavaScript, and work remotely from Nairobi.

Experience

Work history, roles, and key accomplishments

Current

Technical Support Specialist

Current

The Cobalt Partners

Apr 2026 - Present (6 months)

Resolved 90%+ of support tickets on first response and hardened security across six Linux servers. Removed WordPress malware, cutting page load time from 80+ seconds to about 3 seconds, and restored a lapsed email account on Postfix/Dovecot.

Current

Front-End Developer (Freelance)

Current

Self Employed

Mar 2021 - Present (5 years 7 months)

Built portfolio websites on WordPress and custom-coded with React, JavaScript, and Python, and designed a landing page for an ICT services campaign. Maintains responsive client websites with WordPress, Webflow, and React.

Frontend Development JavaScript React Python WordPress Webflow HTML CSS Responsive Design Git GitHub VSCode

Current

Technical Support Specialist (Freelance)

Current

Self Employed

Mar 2021 - Present (5 years 7 months)

Delivered 200+ freelance projects with consistent 5-star feedback, providing technical support and troubleshooting for multiple clients. Reduced manual workload by 40% with workflow automation using Zapier, Make, APIs, and Google Workspace tools.