Looking for a job

Priscy Ros

@priscyros

Message

I build and support reliable WordPress websites, hosting environments, and customer-facing technical systems.

Kenya

Message

What I'm looking for

I'm looking to deepen my infrastructure expertise, work with AI-assisted support systems, and help teams scale their technical capabilities through practical troubleshooting and clear customer communication.

I've delivered and maintained 15+ custom WordPress websites at The Carlstic Group Ltd, spanning corporate, e-commerce, and marketing projects.

I improve site speed, SEO, security, hosting reliability, and long-term maintainability while resolving theme, plugin, hosting, and third-party integration issues.

I've managed cPanel, DNS records, domains, email services, and Zoho Mail integrations, helping clients keep their websites and business communications running reliably.

Across Kenya Website Designers, Mbitrix Technologies, and Kiambu Law Courts, I've combined technical support, documentation, customer communication, CRM administration, and infrastructure troubleshooting to make complex systems easier for users.

Experience

Work history, roles, and key accomplishments

WordPress Developer

The Carlstic Group Ltd

Feb 2025 - Mar 2026 (1 year 1 month)

Delivered and maintained 15+ custom WordPress websites, optimized performance and security, and managed hosting environments including cPanel and DNS. Provided client support and implemented email integrations with Zoho Mail.

WordPress CPanel DNS Zoho Mail SEO Performance Optimization Security Client Communication

WordPress Developer Intern

Kenya Website Designers

Dec 2023 - Aug 2024 (8 months)

Managed domain registration and hosting provisioning through WHMCS, administered cPanel environments, and supported customer success via HubSpot CRM. Built and maintained WordPress websites and produced graphics.

WordPress WHMCS CPanel DNS HubSpot Graphic Design Content Management

Information Systems Assistant

Mbitrix Technologies

Apr 2023 - Aug 2024 (1 year 4 months)

Delivered technical support for hosting, domain management, and billing systems. Maintained HubSpot CRM data quality and created process documentation and user guides to standardize workflows.

Technical Support HubSpot Documentation Process Improvement Customer Support

IT Consultant (Internship)

Kiambu Law Courts

Jun 2023 - Sep 2023 (3 months)

Provided IT support by diagnosing and resolving hardware, software, and system issues. Configured networking components, installed software, and delivered user training to improve staff confidence.

IT Support Networking Troubleshooting User Training System Administration

Attachee

Edel Digital

Jan 2022 - Apr 2022 (3 months)

Supported WordPress website development through content management, page creation, and front-end updates. Collaborated with project teams to maintain website consistency and content quality.

WordPress Content Management Frontend Development Collaboration