Jenni Smith
@jennismith
I create welcoming customer experiences across transportation, restaurant, retail, and caregiving environments.
United StatesWhat I'm looking for
I've supported customers and guests at Greyhound, Taco Bell, Brio Tuscan Bar & Grill, and Golden Corral, helping create clean, welcoming, high-volume service environments.
At Greyhound, I prepared the terminal daily, assisted with ticketing and package processing, handled customer inquiries, and operated register and computer systems accurately. My restaurant and retail experience includes greeting guests, managing takeout requests, restocking workspaces, following sanitation procedures, and supporting teams during peak periods.
I'm also a caregiver supporting residents with hygiene, mobility, transfers, positioning, and toileting care. I bring 7+ years of customer service experience, 5+ years of register experience, and bilingual communication in English and Jamaican Patois.
Experience
Work history, roles, and key accomplishments
Customer Service Agent
Greyhound Inc.
Nov 2017 - Present (8 years 9 months)
Opened and prepared the terminal daily, ensuring a clean, safe, and welcoming environment. Assisted customers with ticketing, package processing, and general inquiries while operating cash register and computer systems accurately.
Education
Degrees, certifications, and relevant coursework
Johnson & Wales University
Culinary Program Graduate, Culinary Arts
Attended Johnson & Wales University, with a focus on culinary studies.
Availability
Location
United StatesAuthorized to work in
Job categories
Skills
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