Open to opportunities

Katelynn Boismier

@katelynnboismier

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Ophthalmic Technician delivering compassionate patient care through clinical precision.

United States

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What I'm looking for

I’m looking for a patient-focused role where I can use HIPAA compliance and Epic documentation, support clinical testing, and handle scheduling and patient communication with organized, detail-driven care.

I’m an Ophthalmic Technician who combines compassionate, detail-oriented care with strong multitasking to maintain a safe and comfortable patient experience. I obtain detailed patient histories, perform eye acuity assessments, and assist with intraocular pressure measurements and glaucoma testing while keeping patient comfort at the center of every visit.

I’m also highly trusted for HIPAA compliance and accurate documentation in Epic. From preparing and sterilizing exam/procedure rooms to supporting physicians during patient procedures, I bring organized clinical and administrative support—handling phone calls, appointment coordination, prescription refill requests, patient portal messages, and insurance verification to help care teams run smoothly.

Experience

Work history, roles, and key accomplishments

Ophthalmic Technician

ProMedica

Jan 2023 - Jan 2025 (2 years)

Obtained patient histories and performed eye acuity assessments, intraocular pressure measurements, and assistance with glaucoma testing while maintaining HIPAA-compliant clinical documentation in Epic. Prepared exam rooms, sterilized and repackaged instruments per infection control standards, and supported physicians to maintain patient comfort.

HIPAA compliance Epic Clinical Documentation Intraocular Pressure (IOP) Testing Glaucoma Testing Support Infection Control

Patient Coordinator

ProMedica

Jan 2019 - Jan 2025 (6 years)

Managed high-volume incoming calls and patient inquiries, processed prescription refill requests, and coordinated patient portal communications for multiple primary care physicians. Verified insurance coverage, handled registration and check-in updates in electronic medical records, and scheduled appointment reminder calls and patient correspondence.

Medical Terminology HIPAA compliance Prescription Refills Appointment Scheduling Insurance Verification Patient Check In Patient Communication Customer Service

Doctors Technician

Stanton Optical

Jan 2023 - Aug 2023 (7 months)

Greeted patients and customers, scheduled and confirmed appointments, and assisted management with patient complaint resolution. Maintained brand standards through housekeeping when needed, supported order-status follow-ups, and handled sensitive information with discretion while working toward store goals.

Appointment Scheduling Customer Service Complaint Resolution Communication Skills Housekeeping Operations