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Jennifer LeeJL
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Jennifer Lee

@jenniferlee2

Senior Manager, Digital Experience at CI Financial, owning the content ecosystem across 13+ websites and shaping its digital roadmap.

Canada
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At CI Financial, I own the digital experience and content ecosystem across 13+ websites, including platform governance, publishing standards, and quality across the Adobe Experience Cloud stack. I also lead a team of five direct reports and work with an external vendor to deliver across the digital properties.

At TELUS, I owned content strategy for Mobility go-to-market initiatives and built and governed web pages on TELUS.com using Contentful. I created A/B tests, personalization campaigns, and traffic segmentation experiments with Adobe Target, and improved internal search relevance and discoverability.

At Royal Bank of Canada, I owned content for RBCWealthManagement.com across five regional microsites and led the launch of its new website, coordinating content audits, SEO research, and migration with design and development teams. I also managed global editorial workflows and used performance reporting to recommend content optimizations.

Experience

Work history, roles, and key accomplishments

CF
Current

Senior Manager, Digital Experience

CI Financial

Mar 2024 - Present (2 years 7 months)

Owns the end-to-end digital experience and content ecosystem across 13+ websites, leading a team of 5 direct reports and an external vendor. Drives the digital product and content roadmap, establishes governance frameworks, and advises marketing, sales, and other stakeholders.

Royal Bank of Canada logoRC

Digital Marketing Consultant, Global Content & Digital Marketing

Sep 2019 - Jul 2022 (2 years 10 months)

Owned content strategy, development, and publishing for RBCWealthManagement.com across 5 regional microsites, ensuring global brand consistency. Led the successful launch of the new RBC Wealth Management website, executing SEO best practices and managing global editorial workflows.

CM

Marketing Coordinator

Cairns O'Neil Strategic Media

Aug 2018 - Sep 2019 (1 year 1 month)

Supported media planning and buying for clients including Fidelity Investments, Kijiji, AirMiles, and Harry Rosen, managing budgets, traffic instructions, and campaign reporting. Created communications and presentation decks for campaign strategies and executed social and traditional media campaigns.

Education

Degrees, certifications, and relevant coursework

Toronto Metropolitan University logoTU

Toronto Metropolitan University

Bachelor of Commerce, Marketing Management & Human Resource Management

Bachelor of Commerce with a double major in Marketing Management and Human Resource Management.

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