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Jennifer IrvingJI
Open to opportunities

Jennifer Irving

@jenniferirving

Travel consultant and customer experience specialist crafting personalized luxury trips with exceptional multilingual service.

Spain
Message

What I'm looking for

I’m looking for a customer-focused role where I design detailed itineraries, support guests from first contact onward, and use multilingual communication to deliver memorable luxury travel experiences with organized, client-first care.

I’m a travel consultant and hospitality professional passionate about helping people discover the world through exceptional customer service and personalized travel experiences. With firsthand travel to more than 50 countries, I bring practical insight into what makes a journey feel seamless, thoughtful, and unforgettable.

In my work, I focus on travel planning and client-focused coordination—customizing international itineraries, coordinating travel experiences, and delivering organized guidance that clients can trust. I’ve supported guests through luxury hospitality settings, including hotel concierge and guest service roles where service quality and responsiveness matter every day.

I also bring strong experience in reservations and international customer service. From managed reservations to assisting international travelers with clear recommendations, I’ve built a reputation for calm, reliable communication—especially when needs are time-sensitive or require careful attention to detail.

I enjoy connecting with people from diverse cultures while staying fluent in English and Spanish. I’m motivated by roles that combine customer experience, hospitality, and planning—where I can turn requests into polished itineraries and consistently elevate the guest journey.

Experience

Work history, roles, and key accomplishments

VC
Current

Beach Ice Cream Barista

Van Leeuwen Ice Cream

Jul 2026 - Present (2 months)

Created memorable guest experiences by delivering warm, personalized service in a fast-paced hospitality environment.

BL

Dementia Cafe Barista

Belmont Senior Living

Jan 2026 - Apr 2026 (3 months)

Delivered compassionate customer service in a hospitality environment.

IA

International Remote Travel Agent

Incredible Adventures

May 2023 - Oct 2023 (5 months)

Customized international itineraries and coordinated travel experiences for clients.

YP

National Park HR Coordinator

Yosemite Hospitality Travel Planning

Jun 2022 - Oct 2022 (4 months)

Supported employee operations for a large hospitality organization, including vacation planning.

MH

International Hotel Reservationist

Mariposa Hotel

Jan 2016 - Jan 2020 (4 years)

Managed hotel reservations and supported international travelers.

Education

Degrees, certifications, and relevant coursework

San Francisco State University logoSU

San Francisco State University

Bachelor of Science, Psychology

Studied Psychology and completed a Bachelor of Science at San Francisco State University.

Tech stack

Software and tools used professionally

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