At Moxie, I oversaw strategy and operational execution for Bookkeeping, Payroll, eScripts, and AI Scribe services. I found 54 providers missing from revenue reporting by reconciling billing and operational records, and helped improve reporting completeness and financial controls.
At Zillow Group, I owned operating models across billing, cash application, collections, payments, and partner support. I reduced unapplied cash from $1.934M to approximately $540K, and built reporting that brought data together across 8,000+ accounts.
