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Jennifer Corbo

@jennifercorbo

Information professional at Novo Nordisk who created a bulk reprint portal and streamlined copyright permissions.

At Novo Nordisk, I managed information services and created the Bulk Reprint Portal, working with vendors and publishers and training employees to use the ordering site. I also developed an External Copyright Policy and online order form that helped customers receive service faster and reduced the burden on Legal.

I researched and shared monthly legislation updates for Continuing Medical Education, developed collection and circulation policies, and evaluated subscriptions. Earlier, I created an online Product Reference Library and managed reprint ordering for the company.

Experience

Work history, roles, and key accomplishments

Information Associate

Novo Nordisk, Inc.

Jan 2007 - Dec 2011 (4 years 11 months)

Managed and serviced information needs for external, global, and internal clients. Created and managed the Bulk Reprint Portal with a budget of over $4 million annually, negotiated document delivery savings, and developed copyright policies and processes.

Copyright Management Reprint Management Literature Search Internet Research Record Retrieval Subscription Management Project Management Negotiation Process Improvement Google Alerts PubMed ACCME

Information Administrator

Novo Nordisk, Inc.

Jan 2004 - Dec 2007 (3 years 11 months)

Serviced information needs of internal clients and vendors, maintained bibliographies, and fulfilled information requests. Created an online Product Reference Library and managed reprint ordering for the company.

Literature Search Record Retrieval Copyright Management Training Circulation Management Product Reference Library Reprint Ordering

Administrative Marketing Assistant

Bristol-Myers Squibb

Jan 2004 - Dec 2004 (11 months)

Assisted Product Managers and Directors in a fast-paced marketing department, coordinating meetings, travel, and calendars. Processed expense reports, invoices, and check requests, and managed the product information hotline.

Meeting Coordination Travel Arrangements Calendar Management Expense Reporting Crisp Presentation Creation Marketing Support

Regional Business Assistant

Ashland Corporation

Jan 2001 - Dec 2003 (2 years 11 months)

Maintained and reviewed sales region pricing for accuracy and analyzed sales reports for profit and discrepancies in support of sales team goals.

Sales Analysis Pricing Data Analysis Reporting

Senior Customer Representative

Congoleum Corporation

Jan 1998 - Dec 2001 (3 years 11 months)

Serviced the company's most profitable national account, processing up to 300+ purchase orders daily and managing the setup of national and international orders for new stores.

Customer Service Order Processing Account Management Coordination

Data Administrator

Congoleum Corporation

Jan 1996 - Dec 1998 (2 years 11 months)

Processed over 100 invoices daily from sixteen distributors nationally, reporting to the Manager of Finance.

Data Entry Invoice Processing Finance Operations

Education

Degrees, certifications, and relevant coursework

Special Library Association

Certificate, Copyright Management

Earned a Certificate in Copyright Management: Principles and Issues from Click University, Special Library Association in 2010.

University of Toronto

Certificate, Web Search Strategies

Completed a Web Search Strategies Certificate from the Professional Learning Centre, Faculty of Information Studies, University of Toronto in December 2007.