Jennifer Brause
@jenniferbrause
I lead disability management operations, complex claims, and return-to-work services in regulated environments.
CanadaWhat I'm looking for
At WSIB, I lead operations for disability management and claims services, aligning staffing, workloads, performance, and service delivery priorities. I provide technical leadership on complex claims, policy interpretation, adjudication, quality assurance, risk management, and continuous improvement.
I've also managed complex return-to-work cases and eligibility adjudication, and served as Acting Manager of Human Rights & Accessibility at the University of Windsor. My background combines evidence-based decisions, accommodation and accessibility policy, stakeholder engagement, and people leadership.
Experience
Work history, roles, and key accomplishments
Manager, Operations
Workplace Safety and Insurance Board
Aug 2020 - Present (6 years 1 month)
Leads operational teams for disability management and claims services, aligning staffing and performance objectives. Provides technical leadership on complex claims and policy interpretation, and drives continuous improvement.
Education
Degrees, certifications, and relevant coursework
University of Calgary
Bachelor of Social Work, Social Work
Bachelor of Social Work degree from the University of Calgary.
Tech stack
Software and tools used professionally
Availability
Location
CanadaAuthorized to work in
Job categories
Skills
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