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Jennifer Bennedum

@jenniferbennedum

I lead contract operations teams that strengthen compliance, streamline workflows, and execute thousands of agreements accurately.

United States

Message

What I'm looking for

I'm looking to lead contract operations, compliance, process improvement, and cross-functional execution in an organization that values accurate agreements, strong operational performance, and team development.

At Raymond Corporation/TMHNA, I lead a remote team of five processing approximately 3,500 contracts and orders annually. I coordinate workload, approvals, escalations, and issue resolution to support accurate, timely execution.

I partner with Sales, Billing, Finance, Legal, Product, and Operations to resolve customer-impacting issues, support renewals, maintain compliance, and protect revenue integrity.

I drive more than 36 formal process improvements each year using Toyota Production System methodologies, while leading monthly contract and compliance training. I also own operational reporting, process documentation, workflow updates, hiring, onboarding, coaching, and performance management.

My background includes contract lifecycle management at Raymond Corporation and operational leadership in real estate at HUNT Real Estate ERA and ERA Decker Real Estate, where I was named ERA's 2016 national Office Coordinator of the Year.

Experience

Work history, roles, and key accomplishments

Current

Technology Services Contract Specialist Supervisor

Current

Raymond Corporation / TMHNA

Apr 2024 - Present (2 years 5 months)

Lead a remote team of 5 processing approximately 3,500 contracts and orders annually, coordinating workload, approvals, escalations, and issue resolution. Drive over 36 formal process improvements annually using Toyota Production System methodologies and conduct monthly compliance training.

Contract Management Contract Lifecycle Management Order Management Compliance Process Improvement Toyota Productions System Team Leadership Training Operational Reporting Cross Functional Collaboration

Contract Specialist

Raymond Corporation

Jun 2021 - Apr 2024 (2 years 10 months)

Managed contracts supporting order fulfillment and renewals, reviewing and processing Master Agreements and Terms & Conditions throughout the contract lifecycle. Tracked contract activity and served as a liaison among multiple departments to coordinate execution and resolve issues.

Contract Management Contract Lifecycle Management Order Management Renewals Master Services Agreements Terms and Conditions Process Improvement Toyota Productions System Reporting Liaison

Administrative Sales Manager

HUNT Real Estate ERA

Oct 2019 - Mar 2021 (1 year 5 months)

Managed branch operations, staff, client activity, reporting, and transaction-related workflows in a fast-paced real estate environment. Managed inbound leads and branch activity, prepared sales and operational reports, and supported achievement of monthly and annual business goals.

Operations Management Staff Management Reporting Sales Support Client Management Process Coordination

Office Coordinator / Manager

ERA Decker Real Estate

Jan 2012 - Oct 2019 (7 years 9 months)

Managed daily office operations, staff, client records, transaction workflows, meetings, events, and administrative processes for a real estate organization. Coordinated real estate transactions and communications among clients, agents, and other parties, maintaining accurate documentation and timely follow-through.