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JENNIFER AVILES

@jenniferaviles1

Experienced insurance case manager skilled in policy processing, client interviews, and administrative coordination.

United States
Message

What I'm looking for

I am seeking a client-focused insurance operations role where I can apply policy processing, case management, and administrative skills to improve accuracy and turnaround time.

I am an experienced insurance case manager with a strong background in life insurance policy processing, client interviews, and coordinating medical exams. Over multiple roles, I ensured application accuracy, managed medical records retrieval, and worked directly with underwriters to obtain approvals.

My experience spans office management and agent support where I provided administrative assistance for agents and project leaders, processed orders using PeopleSoft, and maintained clear communication with clients and vendors. I consistently focused on accuracy and timely delivery of policies to clients.

I bring a dependable, detail-oriented approach to insurance operations and client service, with a proven record of coordinating cross-functional tasks and improving workflow in busy insurance and administrative environments.

Experience

Work history, roles, and key accomplishments

TG

Case Manager

The Bailey Group

Oct 2011 - Jun 2015 (3 years 8 months)

Conducted life insurance interviews, coordinated medical exams and records, and worked with underwriters to obtain policy approvals while reviewing policies for accuracy prior to client delivery.

Education

Degrees, certifications, and relevant coursework

Cazenovia College logoCC

Cazenovia College

1 Year of College or a Technical or Vocational School, Human Services for the Elderly

Completed one year of college coursework in Human Services for the Elderly, finishing in 1995.

Tech stack

Software and tools used professionally

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JENNIFER AVILES - Case Manager - The Bailey Group | Himalayas