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Amanda Shaw

@amandashaw1

I lead insurance agency operations, grow portfolios, and retain clients.

United States
Message

What I'm looking for

I'm looking to lead insurance operations, grow product portfolios, strengthen client retention, and deliver high-quality service in a customer-focused organization.

At American Family Insurance, I direct daily branch operations, administrative workflows, and client service through multiple agency ownership transitions. I prospect, market, and sell auto, home, life, and business insurance while building long-term client relationships.

Previously at Insure Response, I handled FNOL claims intake, rate quotes, policy adjustments, and multi-carrier administrative work in a 24/7 call center. I also resolved hardware, software, navigation, and network connectivity issues for nationwide users at InSite Support Services.

Experience

Work history, roles, and key accomplishments

American Family Insurance logoAI
Current

Agency Branch Manager / Licensed Insurance Producer

Oct 2022 - Present (3 years 10 months)

Directed daily operations, administrative workflows, and client service across multiple location ownership transitions. Prospect, market, and sell full product lines to meet agency targets and retain long-term clients.

Education

Degrees, certifications, and relevant coursework

EX

ExamFX

Licensed Insurance Agent Program, Insurance

2021 - 2021

Completed the Licensed Insurance Agent Program through ExamFX in 2021.

Tech stack

Software and tools used professionally

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