Looking for a job

Jenna Kral

@jennakral

Message

I build practical HR, payroll, and people operations systems that strengthen multi-location teams.

United States

Message

What I'm looking for

I'm looking to lead practical people operations, HRIS, payroll, and employee-process improvements for a multi-location organization that values clear communication, employee development, and operational consistency.

At Choc·O·Pain Bakery & Café, I lead operational and people-focused initiatives across multiple locations, overseeing payroll accuracy, HR administration, platform support, recruiting, training, and employee development.

I've managed the transition to Paylocity, processed bi-weekly payroll, strengthened onboarding and employee communications, updated handbook policies, and built systems that improve consistency, engagement, and day-to-day operations.

Experience

Work history, roles, and key accomplishments

Current

Retail Project Manager

Current

Choc·O·Pain Bakery & Café

Jan 2024 - Present (2 years 8 months)

Partner with Retail and Production Directors to execute operational and people-related initiatives across multiple locations. Oversee payroll accuracy and HR administration, including payroll processing for all departments.

Payroll Administration HR Administration HRIS Team Leadership Process Improvement Employee Engagement

Project Manager

Choc·O·Pain Bakery & Café

Jan 2023 - Dec 2024 (1 year 11 months)

Managed day-to-day human resource administration through Paylocity, including interdepartmental onboarding and offboarding. Led the transition from a PEO/payroll provider to Paylocity and configured the system to meet business requirements.

Paylocity HR Administration Onboarding Offboarding Talent Acquisition Payroll Processing Employee Handbook Unemployment Claims ERP Invoicing Inventory Management Waste Management

Director of Retail

Choc·O·Pain Bakery & Café

Oct 2020 - Dec 2023 (3 years 2 months)

Oversaw multiple retail operations and led multi-location teams to achieve sales, service, and operational goals. Led talent acquisition and supported staffing needs across locations.

Retail Operations Team Leadership Talent Acquisition Training Process Improvement Employee Engagement

Store Manager

Choc·O·Pain Bakery & Café

Jan 2012 - Dec 2020 (8 years 11 months)

Managed daily operations including staffing, scheduling, inventory, reporting, and sales. Supervised and trained a team of 10+ employees while maintaining high service and performance standards.

Staffing Scheduling Inventory Management Sales Team Supervision Training Customer Relationship Management