Crystal W

Lead payroll and payroll tax operations supporting 5,000+ employees across multiple states, with responsibility for team leadership, operational strategy, compliance, process improvement, and employee experience.

Led HR Operations and Compensation functions supporting a 5,000+ employee, multi-state workforce, with responsibility for people leadership, HR strategy, employee lifecycle operations, compensation, HR technology, and organizational effectiveness.

Provided strategic and operational leadership for a multi-functional HR Operations organization supporting 3,000+ employees across multiple states.

Managed payroll and HRIS functions within the HR Operations organization.

Led a team of eight payroll analysts responsible for biweekly and off-cycle payroll operations supporting up to 10,000 employees.

Served as a key HR technology and payroll partner during the organization's PeopleSoft-to-Workday transformation.

Provided broad HR leadership for an organization of approximately 500 employees, overseeing payroll, benefits, employee relations, and performance management.

Led payroll operations and a team of three supporting approximately 3,000 employees, while partnering with HR, Finance, Operations, and leadership on compensation and workforce initiatives.

Supported HR technology, payroll, and compensation strategy across a complex healthcare organization representing approximately 100,000 employees.

Guided new clients through onboarding and set up process for ADP products and services, including project management, system configuration, and client follow-up.

Managed end-to-end payroll process for three EINs, including payroll processing, system management, compliance, reporting, audits, reconciliations, and employee support.

Oversaw end-to-end payroll process for multiple domestic track locations as well as Canadian payroll for online betting acquisition. Maintained payroll records, handled taxes and deductions, complied with payroll regulations, and assisted with employee inquiries.

Provided wide range of human resource and payroll support to client base as part of this PEO. Responsible for payroll processing as well as employee handbook development, staffing and hiring, new-hire orientations, and benefit administration.

Managed employee payroll as well as compensation and benefit programs within the organization. Duties included payroll processing, year-end processes, open enrollment, qualifying life events, dependent eligibility audits, and responding to employee inquiries for all corporate and restaurant employees under the Yum! umbrella.

Master of Science in Human Resource Management from Indiana Wesleyan University, completed in 2015.

Bachelor of Science in Business from Indiana Wesleyan University, completed in 2012.