JM
Open to opportunities

Jenilyz Martinez

@jenilyzmartinez

Dedicated front desk coordinator with strong organizational skills.

United States

What I'm looking for

I am looking for a role that allows me to utilize my administrative skills in a supportive healthcare environment, with opportunities for growth and professional development.

I am a dedicated front desk coordinator with extensive experience in patient scheduling and administrative support. My career has been focused on providing exceptional service in healthcare settings, ensuring that patients receive the best possible care. I have honed my skills in managing appointments, verifying insurance coverage, and coordinating referrals, which has allowed me to contribute significantly to the efficiency of the organizations I have worked for.

Throughout my career, I have developed a strong ability to communicate effectively with patients and healthcare providers alike. My role at Tampa Bay Institute of Oral Surgery involved not only scheduling surgeries but also managing patient communications and ensuring that all necessary authorizations were obtained. I take pride in my attention to detail and my commitment to maintaining a smooth workflow in busy environments.

As I look to advance my career, I am eager to leverage my skills in a new role that allows me to continue supporting healthcare operations while contributing to a team that values patient care and operational excellence.

Experience

Work history, roles, and key accomplishments

TS

Front Desk Coordinator/Surgery Scheduler

Tampa Bay Institute of Oral Surgery

Jan 2024 - Dec 2025 (1 year 11 months)

Greeted patients, verified coverage and benefits, and managed maximums. Scheduled surgeries, submitted authorizations with correct CBT Codes, and confirmed appointments.

CH

Front Desk Coordinator/Referral Coordinator

Cano Health

Jan 2023 - Dec 2024 (1 year 11 months)

Greeted patients and verified insurance through Availity and other portals. Collected copayments and co-insurances, uploaded patient documents, and scheduled appointments.

HM

CCS Rep

Humana Medicare

Jun 2021 - Aug 2022 (1 year 2 months)

Received incoming calls from current and future members. Ordered ID cards, changed addresses, and updated primary care physicians.

Education

Degrees, certifications, and relevant coursework

LS

LETO HIGH SCHOOL

High School Diploma, General Studies

Completed high school education.

II

ITT TECHNICAL INSTITUTE

Associate's Degree, Unknown

Pursued studies at ITT Technical Institute.

Tech stack

Software and tools used professionally

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Jenilyz Martinez - Front Desk Coordinator/Surgery Scheduler - Tampa Bay Institute of Oral Surgery | Himalayas