Open to opportunities

Jenelle Devibar

@jenelledevibar

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Healthcare virtual assistant and medical claims analyst focused on efficient patient care.

Philippines

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What I'm looking for

I seek a remote healthcare role focused on claims resolution, revenue cycle work, and patient coordination within a collaborative, compliance-driven team.

I am an experienced healthcare virtual assistant and medical claims analyst with a background in remote patient monitoring, claims follow-up, and revenue cycle management. I have worked with EHR/EMR systems, managed scheduling and patient communications, monitored vitals and CGM data, and handled claim rebilling and appeals to reduce denials while maintaining HIPAA compliance.

I collaborate effectively with providers, medical assistants, and administrative teams to streamline workflows and improve patient experience. My strengths include claims accuracy review (CMS-1500, UB-04), customer service, documentation, and maintaining provider data such as NPI and Tax ID information.

Experience

Work history, roles, and key accomplishments

Current

Healthcare Virtual Assistant

Current

Besht Wellness Group

Feb 2025 - Present (10 months)

Manage scheduling, remote patient monitoring, and claim denials while ensuring HIPAA compliance; coordinated with medical assistants and providers to resolve patient concerns and medication inquiries and improved care coordination.

Patient Scheduling Remote Patient Monitoring HIPAA Care Coordination

Medical Claims Analyst

Med-Metrix

Dec 2023 - Jan 2025 (1 year 1 month)

Conducted outgoing calls to resolve claims and follow up on outstanding accounts, reviewed CMS-1500 and UB-04 forms for accuracy, and initiated claim rebilling or corrections via the Epic system.

CMS 1500 Forms Claim Rebilling Epic

Healthcare Virtual Assistant

TurquoiseHealth

Apr 2022 - Nov 2023 (1 year 7 months)

Updated hospital pricing and standard charges for U.S. healthcare facilities, maintained provider NPI/Tax ID data, and researched organization types to ensure accurate public pricing information.

Pricing Data Management Healthcare Research Data Entry client support Microsoft Office Quality Assurance

Customer Service Representative

Legato Health Technologies

Oct 2019 - Jan 2023 (3 years 3 months)

Responded to member inquiries on benefits, eligibility, and claims; investigated and disputed claim discrepancies and verified information on claim forms prior to submission.

Customer Service Claims Investigation Dispute Resolution Payment Posting Patient Scheduling Communication