Diego Nascimento

I work as a QA Automation Engineer in the insurance and financial services sector, designing and maintaining end-to-end test suites for enterprise web applications using Playwright and TypeScript. My day-to-day involves translating business requirements and acceptance criteria into automated regression tests, structured around the Page Object Model pattern to keep the codebase scalable and maintai

Quality Assurance professional involved in ensuring software quality and reliability, collaborating with multidisciplinary teams to deliver solutions aligned with business and quality standards.

Contracted via Innotech Consulting

Leading the QA efforts for a payment product in a dynamic fintech environment. As a consultant through Innotech, I was invited to take on a leadership role, driving quality strategies and building testing capabilities from the ground up.

Key contributions include:

- Spearheaded the adoption of unit testing practices through internal presentations, boosting dev

Directed a team of 40 professionals delivering performance optimization reports for a key client (Oracle). Acted as final quality gate to ensure all deliverables met agreed standards. Successfully led the team through a 4x workload surge while stepping in for both senior managers, maintaining operational continuity, service delivery excellence, and cross-functional alignment. Demonstrated strength

Coordinating efforts to achieve project delivery between technical teams and business, creation of screencasts and documentation of highly complex solutions related with Data Mesh and coordinate internal resources to ensure successful project completion.

Helping to meet high standards of:
- Quality by implementing automated nodeJS E2E Tests;
- Reliability by creating and running k6 test's scripts for Performance Improvements of API Services;
- Successfuly created and implemented a PWA Mobile Test Strategy.

Financial software product on an Agile Team working to a large French bank: Information Management (Back Office and Financial) of the Marketplace itself and its sellers. Quality assurance process through functional tests; Guarantee of non-functional requirements and participation as scrum master and facilitation of Agile ceremonies, technical evaluation of quality assurance candidates of different

• On a rotating basis, assisted in the Agile process implementation boosting team productivity;
• Executed many performance tests upon APIs, Services and Microservices increasing overall performance;
• Collaboration in the development of innovative automated performance assessment tools.

For almost a year, I was a subject matter expert regarding performance testing as a key consultant for multiple companies across Sao Paulo, Brazil. Engagements include:

PERFORMANCE TESTING CONSULTANT, Via Varejo SA (5/2017 to 8/2017)

Improved web performance by 20% and reduced live environment issues by 30% as a key consultant regarding performance testing execution, computer resource allocation

Guided Waterfall-Model V software lifecycle process with oversight of QA process improvements, productivity improvements, and development of manuals/SOPs for functional testing.
• Improved overall customer satisfaction and processes by 50% through the implementation of automated testing.

Leveraged SCRUM methods for SDLC management, including SCRUM meetings and sprints, developing test plans, and oversight of defect management, functional documentation, and regressive testing.
• Successfully implemented automated tests and improved overall customer satisfaction.

Directed manual and functional QA testing for Citibank’s BZTE Brazil Technology Evolution project, increasing overall productivity by 25% while coordinating with global cross-functional teams. Conducted and planned black box tests based on functional/non-functional requirements.

Managed all aspects of QA testing to improve customer satisfaction, including manual and automated testing, correction and defect retesting, and systematic process improvements.

In my role here, I designed and applied performance, load, and stress tests to measure the performance of systems in many projects. I generated and presented comprehensive status reports to update senior management on project progress and analysis of computational resource consumption. I also oversaw and completed CBSS (Visa Vale) project, which contained stress test in transportation system vouch

The Master’s in Computer Engineering – Artificial Intelligence at ISEP focuses on developing intelligent systems and algorithms that complement human activity. The program combines theory and practice across areas such as Machine Learning, Knowledge Engineering, Generative AI, Deep Learning, Robotics, Multi-Agent Systems, and Decision-Making. It also addresses research and innovation, ethics, and

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O curso de pós-graduação de Engenharia da Qualidade de Software do Senac conta com corpo docente altamente qualificado, produtores de conhecimento na área, que garantem a aproximação com o que há de mais atual em desenvolvimento de software, respondendo aos desafios de um curso que se vale de sofisticados e reconhecidos modelos de qualidade.