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@williamsilva1
Experienced QA Engineer specializing in automated testing and quality assurance.
With over a decade of experience in quality assurance and software testing, I have honed my skills in both manual and automated testing processes. Currently, I work as a QA Engineer at Pairpoint, where I lead the planning and development of test strategies across Scrum teams. My expertise in creating effective test plans and automated end-to-end tests using frameworks like Robot Framework and Playwright has significantly reduced manual effort and improved testing reliability.
Previously, I contributed to various projects at Talkdesk and Noesis, where I developed automated tests for microservices and web applications, ensuring high-quality deliverables. My background includes working with tools such as Jenkins for continuous integration and Kibana for monitoring, which have enhanced my ability to deliver robust testing solutions. I am passionate about mentoring and collaborating with development teams to implement best practices in testing and quality assurance.
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Work history, roles, and key accomplishments
Pairpoint
Apr 2024 - Present (1 year 7 months)
Responsible for planning and developing test processes and strategies within Scrum teams. Developed test plans and automated end-to-end tests using Robot Framework, enhancing the reliability of testing processes.
Talkdesk
Apr 2022 - Dec 2023 (1 year 8 months)
Led the planning and development of test strategies across Scrum teams. Developed automated tests using Javascript and Playwright, and utilized Jenkins for continuous integration.
Noesis
Aug 2021 - May 2023 (1 year 9 months)
Contracted to set up test strategies and develop functional test cases for OutSystems. Responsible for executing functional tests and creating defect reports on Jira.
Capco
Jan 2021 - Aug 2021 (7 months)
Worked in a Scrum team for a banking project, developing test plans and strategies, defining acceptance criteria, and mentoring developers on best testing practices.
Sofist
Feb 2020 - Jan 2021 (11 months)
Developed automated end-to-end tests for mobile applications and component tests for microservices using Java and related technologies.
Beblue
Feb 2019 - Jan 2020 (11 months)
Defined acceptance criteria using BDD, executed manual UI tests, and developed automated tests for mobile applications.
Capgemini
Oct 2014 - Feb 2019 (4 years 4 months)
Developed and executed test cases, managed test documentation, and reported using various tools while working in both Waterfall and Agile methodologies.
Brisa
Feb 2013 - Nov 2014 (1 year 9 months)
Performed exploratory and regression tests for embedded software, creating detailed test reports and ensuring quality standards.
Capgemini
Apr 2012 - Nov 2012 (7 months)
Involved in the development of systems using Java and related technologies, gaining foundational experience in software development.
Degrees, certifications, and relevant coursework
Bachelor of Science, Information Systems
2010 - 2018
Completed a Bachelor of Science in Information Systems, focusing on the development and management of information systems, software engineering, and database management.
Software and tools used professionally
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