Efrelyn Bacong

I am a dedicated professional with over 10 years of customer service experience, primarily in a call center environment. My journey has equipped me with a robust skill set in recruitment process outsourcing (RPO) and customer service, allowing me to excel in roles that require deep analysis, coaching, and effective communication. I thrive in fast-paced settings, where my ability to manage time and prioritize tasks ensures that I meet both client and candidate needs efficiently.

In my most recent role as a Senior Recruiter III at PSG Global Solution, Inc., I have successfully qualified candidates for various positions, managed interview schedules, and maintained clear communication with hiring managers. My previous experiences as a Sales Development Representative and Real-Time Analyst have further honed my analytical skills and ability to forecast staffing needs, ensuring that I contribute positively to team dynamics and overall business objectives.

With a Bachelor’s degree in Business Administration and various certifications in time management and quality assurance, I am committed to continuous learning and professional development. I am eager to leverage my expertise in a challenging new role that values growth and innovation.