Jelena User
@jelenauser2
I build B2B client relationships, sales strategies, and high-retention customer partnerships.
CroatiaWhat I'm looking for
I've built B2B customer bases and sales strategies across F&P Stock Solution, Mini Hotel SaaS, Pčelice, and my own voice-over business. At Pčelice, I researched a lucrative market opportunity, led sales and marketing teams of around 30 people, and helped create a long-lasting market leader.
I'm currently evaluating and improving reasoning, accuracy, and output quality for large language model projects at Mercor Intelligence. I bring consultative selling, CRM management, market research, contract negotiation, technical communication, and a genuine focus on long-lasting client relationships.
Experience
Work history, roles, and key accomplishments
Generalist Expert
Mercor Intelligence
Aug 2026 - Present (0 months)
Evaluated and improved model reasoning, accuracy, and output quality for leading LLM projects at a top AI lab. Assessed AI model outputs for domain-specific accuracy, logical alignment, and consistency.
Education
Degrees, certifications, and relevant coursework
Birkbeck, University of London
Master of Science, Organizational Psychology
Pursuing a Master of Science in Organizational Psychology through distance learning.
Royal Holloway, University of London
Bachelor of Science, Business Administration with Marketing
2014 - 2017
Completed a Bachelor of Science in Business Administration with Marketing.
Harvard University
Certificate, China Studies
2013 - 2015
Completed the Harvard Honor Code course on China from past to present via edX.
University of Washington
Certificate, Public Speaking
2014 - 2014
Completed the Intro to Public Speaking course via edX.
Tech stack
Software and tools used professionally
Availability
Location
CroatiaAuthorized to work in
Job categories
Skills
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