Jefry C

At Lisinsky Law Firm, I serve as a key point of contact for prospective clients by managing a high volume of inbound calls from individuals in need of immigration legal services. My role involves quickly assessing client needs, qualifying leads, and clearly explaining our legal service packages to guide potential clients through the consultation process. I consistently meet and exceed sales target

At Turo, I provided multichannel support via chat, email, phone, and ticketing systems to assist vehicle-sharing customers with billing inquiries, claims, and technical issues. I resolved disputes, processed service cancellations, and managed escalations with a focus on efficiency and customer satisfaction. I also delivered personalized recommendations and service upgrades while maintaining accura

At Comcast, I provided customer support for internet, cable, and phone services, addressing a wide range of inquiries and troubleshooting service outages. I escalated complex technical issues when necessary and ensured timely resolution. Using platforms like Zendesk and Jira, I managed customer cases efficiently, maintaining detailed records and contributing to overall service quality and client s

Planned and organized tourist visits, guiding them through experiences at new beaches and places around the island. -Assisted tourists with any questions and served as their translator. -Ensured customers had all necessary equipment based on the planned activities for the day.