JR

Open to opportunities

Jeff Reese

@jeffreese

Technical Product Manager turning video platforms into scalable, revenue-driving experiences.

What I'm looking for

I’m looking for a role where I can own product roadmaps, partner closely with engineering, and lead execution with clear prioritization. I want a team that values roadmap rigor, customer impact, and operational excellence from planning through release.

I’m a Certified Scrum Product Owner who leads product and operational strategy for teams building and delivering live streaming and internal business systems. I take ownership of roadmaps, prioritization, and day-to-day execution across on-prem, SaaS, and software environments.

At Wowza Media Systems, LLC, I served as a Technical Product Manager (expert), using Scrum, Kanban, and Lean to deliver streaming capabilities end-to-end. I partnered with engineering across the full stack and ran epic and feature planning, backlog grooming, and release prioritization—while guiding strategy through market, partner, and competitor analysis.

Earlier, I led as a Lead Technical Support Engineer, driving troubleshooting across the video delivery stack and designing customer architectures for scale and performance. Most recently, I also manage project operations as a Project Operations Manager, owning vendor and subcontractor pricing, customer relationships, and operational execution with strong team leadership.

Experience

Work history, roles, and key accomplishments

LC

Current

Project Operations Manager

Current

Live Free Carpentry

Oct 2025 - Present (6 months)

Owned project operations and product roadmap strategy for a construction business, leading day-to-day execution and customer-facing workstreams. Managed 15 carpenters and 2 superintendents, and led vendor/subcontractor pricing, purchasing, and negotiations.

Project & Operations Roadmapping Team Leadership Vendor Management Customer Design Selections

WS

Technical Product Manager

Wowza Media Systems

Mar 2022 - Oct 2025 (3 years 7 months)

Led streaming product planning using Scrum, Kanban, and Lean, partnering with engineering to deliver end-to-end cloud streaming experiences. Directed epic/feature planning, backlog grooming, release prioritization, and go-to-market strategy with enterprise customers and competitive analysis.

AWS Azure GCP Product Management Scrum Kanban Lean Roadmapping Epic Feature Planning Competitive Analysis

WS

Lead Technical Support Engineer

Wowza Media Systems

Dec 2018 - Mar 2022 (3 years 3 months)

Owned troubleshooting across the video delivery stack (encoder to player) and designed customer architectures for scale and performance. Performed infrastructure sizing, server tuning, and capacity planning while delivering enterprise support and professional services.

Video Delivery Troubleshooting Encoder To Player Debugging Performance Tuning Capacity Planning Technical Support Professional Services

BR

Senior Technical Support Engineer

Sep 2014 - Dec 2018 (4 years 3 months)

Provided enterprise technical support for SaaS video platforms and CMS products, diagnosing issues across CDN delivery, APIs, and playback. Resolved HTTPS/SSL and ingestion-related problems through structured troubleshooting and collaboration with technical teams.

Enterprise SaaS Video Playback Ingestion Pipeline Troubleshooting Troubleshooting CMS Network Delivery

Education

Degrees, certifications, and relevant coursework

Jeff hasn't added their education

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Tech stack

Software and tools used professionally

Targetprocess

Salesforce

Zendesk

Jira

Datadog

Wowza

Remote

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