Open to opportunities

Jeff Humpert

@jeffhumpert

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Detail-oriented Senior Software Quality Assurance Engineer with extensive experience.

United States

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What I'm looking for

I am looking for a role that values quality assurance, offers opportunities for growth, and fosters collaboration within a dynamic team.

I am a Senior Software Quality Assurance Engineer with over 15 years of experience in quality assurance and production support. My expertise lies in manual testing and defect management, where I utilize tools like Altova XML Spy and HP Quality Center to ensure high-quality deliverables. I have a proven track record of successfully executing test scenarios and collaborating with teams to enhance system reliability and performance.

Throughout my career, I have served in various roles, including Senior Quality Assurance Analyst and Business Analyst for the Indiana Department of Revenue. I have participated in system requirement meetings, facilitated collaboration with customers, and managed project tasks to guide projects to successful implementation. My commitment to operational excellence drives me to ensure that all development is devoid of defects, contributing to seamless data communication and system stability.

Experience

Work history, roles, and key accomplishments

Current

Senior Quality Assurance Analyst / Business Analyst

Current

Indiana Department of Revenue

Jan 2017 - Present (8 years 7 months)

Tested reported bug issues and change requests to assure development is error free in Test and Staging environments before moving the development to production. Served as a Production Support Analyst and Business Analyst for the Indiana Tax System (ITS) and Indiana Taxpayer Information Management Engine (INTIME).

Altova XML Spy Bulk File XML FCR Delivery Workbench Manual Testing Business Analysis

Production Support Analyst

Theoris, Inc.

Jun 2016 - Present (9 years 2 months)

Contributed as a Production Support Analyst Contractor assigned to Crowe Horwath. Tested reported bug issues and change requests, ensuring development was error-free in test and staging environments prior to production release.

System Requirement Review System Requirement Reviews

Quality Assurance Analyst

iLab LLC

Dec 2013 - Present (11 years 8 months)

Functioned as a Contractor for Indiana Department of Revenue, as a Quality Assurance Analyst for the Indiana legacy Revenue Processing System (RPS) utilizing Agile Scrum methodology. Authored test scenarios based on system changes and programming specifications, ensuring comprehensive test coverage.

Agile Scrum System Requirement Reviews Test Scenario Authoring Manual Testing

Data Analyst

SEP

Jan 2011 - Present (14 years 7 months)

Served as a Contractor assigned to Rolls Royce, specializing in data analysis. Executed queries to extract vital data for strategic insights and developed comprehensive reports for Business Managers to inform decision-making.

Data Analysis SQL Queries Business Intelligence Data Extraction

Quality Assurance Analyst

CTG Computer Task Group Inc.

Feb 2007 - Present (18 years 6 months)

Worked as a Contractor assigned to Eli Lilly, collaborating closely with business and system analysts to decipher business rules. Executed test cases using HP Quality Center 9.2 within an FDA-regulated environment, ensuring compliance and quality standards.

HP Quality Center 9.2 FDA Regulation

Software Test Engineer

Magnalinea Inc.

May 2005 - Present (20 years 3 months)

Collaborated as a Contractor assigned to Cummins Engine Company, focused on software testing. Authored test scenarios based on Requirement Traceability Matrixes utilizing ALM software and logged and escalated defects identified during test execution for prompt resolution.

Requirements Traceability Matrix Defect logging Test Execution Manual Testing Automated Data Layer Verification

Education

Degrees, certifications, and relevant coursework

Ivy Tech State College

Associate of Applied Science, Computer Information Systems with Programming/Analyst Specialist

Grade: 3.429

Activities and societies: Member of Phi Theta Kappa; Vice President of Fellowship for Alpha Upsilon Tau

Completed an Associate of Applied Science in Computer Information Systems with a focus on Programming/Analyst. Achieved a final GPA of 3.429 and was recognized on the Dean's List twice. Graduated Cum Laude as a Non-Traditional student.