Open to opportunities

jeevankumar gounipalli

@jeevankumargounipall

I’m a Low Code Development Analyst specializing in SQL/PL/SQL, Control-M batch orchestration, and production support within strict SLAs.

India

Message

What I'm looking for

I’m looking for a role where I can own production support within SLAs, strengthen PL/SQL and SQL query performance, and manage batch orchestration (Control-M/UC4) with tools like ServiceNow/Jira in a collaborative, improvement-driven environment.

I work as a Low Code Development Analyst with 4 years of experience in application support, PL/SQL development, batch job monitoring, and production operations. At Accenture, I handle complex incident resolution by performing in-depth workflow assessment, managing data integrity, and troubleshooting backend issues to keep business operations running smoothly.

I’m strong in monitoring and orchestrating batch operations using Control-M, UC4, and Baan ERP, ensuring strict SLA compliance through ServiceNow and Jira. I also improve reliability by optimizing SQL queries and refining scheduling logic, supporting EDI services and Unix-based backend operations, and building centralized dashboards for real-time enterprise database monitoring.

Experience

Work history, roles, and key accomplishments

Low Code Development Analyst

Accenture

Feb 2022 - Feb 2026 (4 years)

Provided production application support and SQL/PLSQL troubleshooting, ensuring SLA-compliant handling of high-severity incidents through ServiceNow and Jira. Reduced recurring job failures by optimizing SQL queries and scheduling logic, and improved incident resolution time with a structured troubleshooting approach while monitoring batch workflows via Control-M, UC4, and ERP integrations.

SQL Pl SQL Control M ServiceNow Jira Batch Job Monitoring