Jeeshan Qureshi
@jeeshanqureshi
Versatile professional with 5 years in client engagement and operations.
What I'm looking for
I am a versatile and customer-focused professional with 5 years of experience in client engagement, sales support, and operations at global organizations like Amazon and Nvidia. My expertise lies in utilizing CRM tools, fostering cross-functional collaboration, and managing customer relationships effectively. I pride myself on my strong communication skills, problem-solving abilities, and a steadfast commitment to delivering high-quality service in fast-paced, team-oriented environments.
Throughout my career, I have successfully handled student inquiries, guided them through course selection processes, and contributed to improving user experiences by identifying common queries and feedback patterns. At Amazon, I transcribed audio advertisements into high-quality text, ensuring adherence to linguistic and formatting standards while maintaining productivity and quality targets. My role at Nvidia involved optimizing workflows and supporting product delivery, where I collaborated with cross-functional teams to enhance operational efficiency.
In addition to my professional experience, I have demonstrated leadership and planning skills as a Tech Fest Coordinator, organizing technical events during my B.Tech studies. I am passionate about continuous learning and improvement, and I actively seek opportunities to contribute to innovative projects that drive success.
Experience
Work history, roles, and key accomplishments
Associate Outbound Prospecting
Collegedunia
Oct 2024 - Feb 2025 (4 months)
Handled student inquiries via phone and email, guiding them through course and college selection processes. Assisted in lead follow-ups and qualification, ensuring accurate information delivery and high engagement rates.
Associate
Amazon
Oct 2020 - Sep 2023 (2 years 11 months)
Transcribed audio advertisements into accurate, high-quality text for internal review and ad quality purposes. Ensured transcriptions met linguistic, grammatical, and formatting standards in line with Amazon's ad guidelines.
Associate
Nvidia
Aug 2018 - Aug 2019 (1 year)
Ensured smooth execution of assigned processes while maintaining data accuracy and consistency. Collaborated with cross-functional teams to optimize workflows and support product/service delivery.
Education
Degrees, certifications, and relevant coursework
JNTUH
Bachelor of Technology, Electronics/Telecommunication
Grade: 68%
Completed a Bachelor of Technology in Electronics/Telecommunication. Achieved a grade of 68% during the program.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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