Terral Nicole User
@terralnicoleuser
Senior cybersecurity project manager driving risk reduction and secure program delivery.
What I'm looking for
I am a senior cybersecurity project manager with deep experience leading cross-functional teams to deliver risk-focused projects across multiple cyber domains.
I execute Agile initiatives that include application security (DEVSEC/OFFSEC), cloud security, third-party cyber risk, insider risk, security engineering and threat intelligence, consistently delivering projects on scope, budget and schedule.
I built and manage Atlassian-based reporting and workflows (Jira, Confluence, Advanced Roadmaps) supporting real-time tracking for 80 projects and have led implementations such as PCI-DSS upgrades, penetration testing engagements, and cybersecurity LMS deployments.
I combine technical subject-matter expertise and program leadership to drive governance, stakeholder engagement, and process improvements that measurably reduce risk and improve operational security posture.
Experience
Work history, roles, and key accomplishments
Manages and executes cybersecurity projects across four domains, delivering risk assessments, tool integrations, and software development efforts that support 80 active projects and improve departmental risk posture.
Release Train Engineer / Program Manager
AT&T
Jan 2022 - Jan 2023 (1 year)
Led program-level Agile Release Train execution, managed risks and impediments, and ensured delivery of consumer channel platform projects on time and within budget.
Directed multi-million-dollar IT projects across shared services, overseeing delivery, communication, and cross-functional coordination to meet scope, schedule, and budget targets.
Executive Director of Technology
Elite Transportation
Aug 2016 - Jan 2022 (5 years 5 months)
Built IT policies and led technology initiatives including 12+ Microsoft O365 projects and delivery of an in-house ERP, improving operations, collaboration, and asset inventory accuracy.
Information Technology Manager
United States Air Force
Nov 2002 - Dec 2015 (13 years 1 month)
Managed IT operations and information systems for Air Force units, delivering infrastructure, support services, and training during a 13-year tenure.
Education
Degrees, certifications, and relevant coursework
Bellevue University
Bachelor of Science, Business Information Systems
Bachelor of Science in Business Information Systems focused on business information systems concepts and applications.
Community College of the Air Force
Associate of Applied Science, Intelligence Studies
Associate of Applied Science in Intelligence Studies awarded through the Community College of the Air Force.
Maxwell AFB (Community College of the Air Force - campus listed)
Associate degree, Information Management
Associate degree in Information Management through Community College of the Air Force at Maxwell AFB.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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