Open to opportunities

Jean Carlo User

@jeancarlouser

Message

I manage accounting, operations, customer service, and e-commerce work for remote international teams.

Mexico

Message

What I'm looking for

I'm looking for a full-time remote opportunity with an international team where I can contribute accounting, operations, customer service, and digital business skills while managing responsibilities independently.

I've managed accounting records, reconciliations, spreadsheet-based financial work, and client support at an accounting firm, using Excel and digital tools to keep information accurate and organized.

I've also supported high-volume customer service and operations at Cinépolis and a casino, administrative work in construction, and an independent dropshipping business spanning product research, listings, social media, and AI-assisted content creation.

Experience

Work history, roles, and key accomplishments

Professional Accountant

Accounting Firm

Managed and organized accounting and financial information for clients. Prepared, reviewed, and maintained financial records and documentation.

Excel Google Sheets Data Entry Reconciliations Financial Analysis Client Communication Administrative Support

Customer Service / Operations

Casino

Interacted directly with customers in a fast-paced environment. Assisted customers with requests and operational procedures.

Customer Service Professionalism Attention To Detail Operations

E-commerce / Dropshipping

Independent Business Project

Managed an online dropshipping business from product research through customer-related processes. Researched products, suppliers, competitors, and market opportunities.

Ecommerce Dropshipping Product Research Social Media AI Tools Content Creation Online Platforms