Open to opportunities

Jazmin Ross

@jazminross

Message

I'm a customer service specialist with 8+ years in retail leadership.

United States

Message

What I'm looking for

I'm seeking a customer-facing role in retail, hospitality, or cannabis where I can apply leadership, loss-prevention, and operational skills, grow into management, work with a supportive team, and am open to relocation.

I am a customer service specialist with 8+ years in retail and people-focused roles, currently serving as a budtender and independent courier in Seattle. I consistently exceed expectations through strong time management, cash-handling integrity, and a proven ability to improve processes (for example, sped order processing by 10%).

I lead teams and loss-prevention efforts, having served as Shortage Control Lead and Interim Director, coaching staff on asset protection and childcare programming. I bring hands-on experience with POS systems, Microsoft Office, CPR and food-safety practices, and I’m willing to relocate for the right opportunity.

Experience

Work history, roles, and key accomplishments

Current

Independent Courier

Current

Delivery Express

Oct 2023 - Present (1 year 11 months)

Efficiently delivers packages on independent routes, consistently meeting tight deadlines and improving on-time delivery reliability while maintaining accurate delivery records.

Route Planning Time Management Customer Service Record keeping

Interim Director

Champions (KinderCare Education)

Sep 2019 - Dec 2021 (2 years 3 months)

Managed daily operations of a before- and after-school program, ensuring child safety and development while designing activities and communicating progress to parents and teachers.

Childcare Classroom Management Curriculum Development Staff Supervision