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Jazmine Agostinho

@jazmineagostinho

Training and development leader at Fooq’s / Lion’s Den, building FOH programs and operational systems for restaurant and nightlife teams.

United States

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At Fooq’s / Lion’s Den, I lead training and development strategy for FOH operations, building onboarding, continuing education, and performance-development programs. I also develop SOPs, training manuals, and manager tools to support consistent execution.

At Base Social, I led multi-market operations as the company grew from 1 to 8 cities nationwide. I built playbooks and training programs for distributed teams, and implemented cost initiatives that improved margins by 30%+ in one year.

I co-founded Epic Cheese Boards and served as COO, scaling the event charcuterie startup from concept to profitability. I managed event execution and business operations, and introduced pricing and cost-control strategies that improved profitability year over year.

Earlier, at Mandolin Aegean Bistro | Soho House, I opened Mandolin’s second location in Los Angeles, recruiting and training 75 employees. At World of Beer, I was a certified Corporate Trainer for new store openings and developed training materials with corporate leadership.

Experience

Work history, roles, and key accomplishments

Current

Director of Training & Development

Current

Fooq's / Lion's Den (We All Gotta Eat Group)

Dec 2025 - Present (11 months)

Lead training and development strategy for FOH operations, building structured onboarding, continuing education, service standards, and performance-development programs. Oversee daily FOH operations, including service execution, staffing, scheduling, labor deployment, and guest recovery.

Training Program Design SOP Development Service standards Leadership Development Performance Management Operational Audits SevenRooms Toast Tripleseat P&L management Labor Optimization Vendor Management Inventory Management

Head of Cities (formerly Director of Operations)

Base Social

Sep 2023 - Aug 2025 (1 year 11 months)

Led multi-market operations for a VC-backed hospitality technology startup, scaling the business from 1 to 8 cities nationwide. Built operational infrastructure, playbooks, and teams, and launched new markets with standardized procedures and training.

Multi Unit Operations Scaling Operations Training Program Design Notion Airtable Slack Trello P&L management Budgeting KPI development Data Driven Reporting Process Improvement ChatGpt Event Management Cross functional Leadership

Co-Founder & COO

Epic Cheese Boards

Mar 2019 - Dec 2023 (4 years 9 months)

Bootstrapped and scaled a luxury event charcuterie startup from concept to profitability, securing marquee clients. Directed end-to-end business operations across strategy, marketing, sales, finance, and event execution.

Business Strategy Marketing Sales Financial Planning Quickbooks Event Production Vendor Management Team Leadership Training Systems Customer Relationship Management

Assistant General Manager (formerly Food & Beverage Manager)

Mandolin Aegean Bistro

Feb 2015 - Dec 2022 (7 years 10 months)

Directed operations for a 180-seat Michelin Bib Gourmand restaurant serving 600–800 guests daily. Opened the second location in Los Angeles, recruiting and training 75 new employees and building operational protocols.

Restaurant Operations Corporate Trainer Onboarding Payroll Management Scheduling Inventory Management P&L Analysis Service standards Employee Engagement Cost Reduction

Assistant General Manager & Corporate Trainer

World of Beer

Apr 2012 - Feb 2015 (2 years 10 months)

Served as a certified Corporate Trainer for new store openings across multiple states, overseeing front and back-of-house operations during launch phases. Led intensive two-week onboarding programs covering beer styles, guest service standards, and product knowledge.

Corporate Training Onboarding Product Knowledge Guest Service Workshop Facilitation QA auditing Brand Standards Training Manual Creation